INNCHAT vs Jitsi Desktop

Struggling to choose between INNCHAT and Jitsi Desktop? Both products offer unique advantages, making it a tough decision.

INNCHAT is a Social & Communications solution with tags like chat, live-chat, customer-support, open-source.

It boasts features such as Real-time chat, Team inbox, Visitor tracking, Chatbot integration, Customizable chat widget, Canned responses, Chat transfer, Chat history, Mobile support and pros including Free and open source, Easy to set up and use, Good for small businesses, Customizable and flexible, Good feature set for a free tool.

On the other hand, Jitsi Desktop is a Social & Communications product tagged with opensource, encrypted, video-conferencing, screen-sharing, chat, recording, live-streaming.

Its standout features include Encrypted video meetings, Screen sharing, Chat, Session recording, Live streaming, and it shines with pros like Free and open source, End-to-end encryption, Cross-platform availability, No account required, Customizable interface, Good audio/video quality.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

INNCHAT

INNCHAT

INNCHAT is a free, open-source live chat software designed for small businesses. It allows companies to chat with website visitors in real-time and provide better customer support.

Categories:
Social & Communications Live Chat
chat live-chat customer-support open-source

INNCHAT Features

  1. Real-time chat
  2. Team inbox
  3. Visitor tracking
  4. Chatbot integration
  5. Customizable chat widget
  6. Canned responses
  7. Chat transfer
  8. Chat history
  9. Mobile support

Pricing

  • Open Source
  • Free

Pros

Free and open source

Easy to set up and use

Good for small businesses

Customizable and flexible

Good feature set for a free tool

Cons

Limited customization compared to paid tools

Lacks some advanced features like analytics

Can only chat with one visitor at a time

Self-hosted so requires technical skills

Jitsi Desktop

Jitsi Desktop

Jitsi Desktop is an open-source video conferencing application for Windows, Mac and Linux that allows users to conduct encrypted video meetings. It has features like screen sharing, chat, session recording and live streaming.

Categories:
Social & Communications Video Conferencing
opensource encrypted video-conferencing screen-sharing chat recording live-streaming

Jitsi Desktop Features

  1. Encrypted video meetings
  2. Screen sharing
  3. Chat
  4. Session recording
  5. Live streaming

Pricing

  • Open Source

Pros

Free and open source

End-to-end encryption

Cross-platform availability

No account required

Customizable interface

Good audio/video quality

Cons

Limited customization options

No cloud recording

Fewer features than paid options

Can be resource intensive

UI not very intuitive