INNCHAT vs Pidgin

Struggling to choose between INNCHAT and Pidgin? Both products offer unique advantages, making it a tough decision.

INNCHAT is a Social & Communications solution with tags like chat, live-chat, customer-support, open-source.

It boasts features such as Real-time chat, Team inbox, Visitor tracking, Chatbot integration, Customizable chat widget, Canned responses, Chat transfer, Chat history, Mobile support and pros including Free and open source, Easy to set up and use, Good for small businesses, Customizable and flexible, Good feature set for a free tool.

On the other hand, Pidgin is a Social & Communications product tagged with chat, messaging, multiprotocol.

Its standout features include Supports multiple chat protocols like AIM, MSN, Yahoo, XMPP/Jabber, Allows connecting to multiple chat accounts in one interface, Cross-platform - available on Windows, Linux, BSD, Plugin support to extend functionality, Customizable interface with skins and emoticons, Encryption support via plugins, Audio/video chat support, and it shines with pros like Unified messaging for multiple protocols, Free and open source, Active development community, Lightweight and low resource usage, Highly customizable.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

INNCHAT

INNCHAT

INNCHAT is a free, open-source live chat software designed for small businesses. It allows companies to chat with website visitors in real-time and provide better customer support.

Categories:
chat live-chat customer-support open-source

INNCHAT Features

  1. Real-time chat
  2. Team inbox
  3. Visitor tracking
  4. Chatbot integration
  5. Customizable chat widget
  6. Canned responses
  7. Chat transfer
  8. Chat history
  9. Mobile support

Pricing

  • Open Source
  • Free

Pros

Free and open source

Easy to set up and use

Good for small businesses

Customizable and flexible

Good feature set for a free tool

Cons

Limited customization compared to paid tools

Lacks some advanced features like analytics

Can only chat with one visitor at a time

Self-hosted so requires technical skills


Pidgin

Pidgin

Pidgin is an open source chat application used for instant messaging that supports multiple protocols and accounts including AIM, MSN, Yahoo, XMPP/Jabber, and more. It allows users to stay connected across different services on one interface.

Categories:
chat messaging multiprotocol

Pidgin Features

  1. Supports multiple chat protocols like AIM, MSN, Yahoo, XMPP/Jabber
  2. Allows connecting to multiple chat accounts in one interface
  3. Cross-platform - available on Windows, Linux, BSD
  4. Plugin support to extend functionality
  5. Customizable interface with skins and emoticons
  6. Encryption support via plugins
  7. Audio/video chat support

Pricing

  • Open Source

Pros

Unified messaging for multiple protocols

Free and open source

Active development community

Lightweight and low resource usage

Highly customizable

Cons

Lacks some features of proprietary clients

Less intuitive interface than some clients

No mobile app

Some protocol support can be buggy