INNCHAT vs Telegram

Struggling to choose between INNCHAT and Telegram? Both products offer unique advantages, making it a tough decision.

INNCHAT is a Social & Communications solution with tags like chat, live-chat, customer-support, open-source.

It boasts features such as Real-time chat, Team inbox, Visitor tracking, Chatbot integration, Customizable chat widget, Canned responses, Chat transfer, Chat history, Mobile support and pros including Free and open source, Easy to set up and use, Good for small businesses, Customizable and flexible, Good feature set for a free tool.

On the other hand, Telegram is a Social & Communications product tagged with messaging, encrypted, cloudbased, voice-over-ip.

Its standout features include End-to-end encrypted chats and calls, Cloud-based messaging, Cross-platform availability, File sharing, Group chats with up to 200,000 members, Bots and channels, and it shines with pros like Strong encryption, Fast and reliable, Free and open source, Minimal data collection, Customizable with chat bots and channels.

Feature	INNCHAT	Telegram
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

INNCHAT

Description: INNCHAT is a free, open-source live chat software designed for small businesses. It allows companies to chat with website visitors in real-time and provide better customer support.

Telegram

Description: Telegram is a cloud-based instant messaging and voice over IP service. It offers end-to-end encrypted video calling, file sharing, and several other features. Telegram clients exist for both mobile and desktop systems.

Key Features Comparison

INNCHAT Features

• Real-time chat
• Team inbox
• Visitor tracking
• Chatbot integration
• Customizable chat widget
• Canned responses
• Chat transfer
• Chat history
• Mobile support

Telegram Features

• End-to-end encrypted chats and calls
• Cloud-based messaging
• Cross-platform availability
• File sharing
• Group chats with up to 200,000 members
• Bots and channels

Pros & Cons Analysis

INNCHAT

Pros

• Free and open source
• Easy to set up and use
• Good for small businesses
• Customizable and flexible
• Good feature set for a free tool

Cons

• Limited customization compared to paid tools
• Lacks some advanced features like analytics
• Can only chat with one visitor at a time
• Self-hosted so requires technical skills

Telegram

Pros

• Strong encryption
• Fast and reliable
• Free and open source
• Minimal data collection
• Customizable with chat bots and channels

Cons

• No native video calling
• Some usability issues
• Spam bots can be a problem
• Not as popular in some countries as WhatsApp

Pricing Comparison

INNCHAT

• Open Source
• Free

Telegram

• Free