INNCHAT vs Telegram

Struggling to choose between INNCHAT and Telegram? Both products offer unique advantages, making it a tough decision.

INNCHAT is a Social & Communications solution with tags like chat, live-chat, customer-support, open-source.

It boasts features such as Real-time chat, Team inbox, Visitor tracking, Chatbot integration, Customizable chat widget, Canned responses, Chat transfer, Chat history, Mobile support and pros including Free and open source, Easy to set up and use, Good for small businesses, Customizable and flexible, Good feature set for a free tool.

On the other hand, Telegram is a Social & Communications product tagged with messaging, encrypted, cloudbased, voice-over-ip.

Its standout features include End-to-end encrypted chats and calls, Cloud-based messaging, Cross-platform availability, File sharing, Group chats with up to 200,000 members, Bots and channels, and it shines with pros like Strong encryption, Fast and reliable, Free and open source, Minimal data collection, Customizable with chat bots and channels.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

INNCHAT

INNCHAT

INNCHAT is a free, open-source live chat software designed for small businesses. It allows companies to chat with website visitors in real-time and provide better customer support.

Categories:
Social & Communications Live Chat
chat live-chat customer-support open-source

INNCHAT Features

  1. Real-time chat
  2. Team inbox
  3. Visitor tracking
  4. Chatbot integration
  5. Customizable chat widget
  6. Canned responses
  7. Chat transfer
  8. Chat history
  9. Mobile support

Pricing

  • Open Source
  • Free

Pros

Free and open source

Easy to set up and use

Good for small businesses

Customizable and flexible

Good feature set for a free tool

Cons

Limited customization compared to paid tools

Lacks some advanced features like analytics

Can only chat with one visitor at a time

Self-hosted so requires technical skills

Telegram

Telegram

Telegram is a cloud-based instant messaging and voice over IP service. It offers end-to-end encrypted video calling, file sharing, and several other features. Telegram clients exist for both mobile and desktop systems.

Categories:
Social & Communications Messaging
messaging encrypted cloudbased voice-over-ip

Telegram Features

  1. End-to-end encrypted chats and calls
  2. Cloud-based messaging
  3. Cross-platform availability
  4. File sharing
  5. Group chats with up to 200,000 members
  6. Bots and channels

Pricing

  • Free

Pros

Strong encryption

Fast and reliable

Free and open source

Minimal data collection

Customizable with chat bots and channels

Cons

No native video calling

Some usability issues

Spam bots can be a problem

Not as popular in some countries as WhatsApp