Instant Housecall vs GoTo Resolve

Struggling to choose between Instant Housecall and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Instant Housecall is a Health & Medical solution with tags like video-chat, appointments, medical-records, prescriptions, billing.

It boasts features such as Video chat consultations, Appointment scheduling, Medical records storage, Prescription writing, Billing and pros including Convenient for patients, Saves travel time, Access to care from home, Potentially lower cost.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	Instant Housecall	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Health & Medical	Business & Commerce

Product Overview

Instant Housecall

Description: Instant Housecall is a telemedicine software that allows patients to connect with doctors through video chat for remote medical consultations. It includes features like appointment scheduling, medical records storage, prescription writing, and billing.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

Instant Housecall Features

• Video chat consultations
• Appointment scheduling
• Medical records storage
• Prescription writing
• Billing

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

Instant Housecall

Pros

• Convenient for patients
• Saves travel time
• Access to care from home
• Potentially lower cost

Cons

• Less personal than in-person visit
• Technical/connectivity issues
• Limitations of remote diagnosis

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

Instant Housecall

• Subscription-Based

GoTo Resolve

• Freemium
• Subscription-Based