iPerceptions vs Concept Feedback

Struggling to choose between iPerceptions and Concept Feedback? Both products offer unique advantages, making it a tough decision.

iPerceptions is a Business & Commerce solution with tags like customer-experience, surveys, analytics.

It boasts features such as Real-time feedback collection through surveys, Customer journey analytics, Session replay technology, Integration with call centers, Custom reporting and dashboards, Text analytics for open-ended responses, Alerts and workflow automation and pros including Provides actionable insights into customer experience, Identifies pain points and areas for improvement, Integrates qualitative and quantitative data, Easy to implement and use, Scales to collect large sample sizes.

On the other hand, Concept Feedback is a Business & Commerce product tagged with concept-testing, product-feedback, market-research, prototyping.

Its standout features include Create and customize concept screens, Add images, videos, and descriptions to concepts, Integrate with design tools like Figma and Adobe XD, Create surveys with different question types, Set up target audiences for concepts, View feedback and insights in real-time, Collaborate with team members, and it shines with pros like Easy to create and customize concepts, Good integration with design tools, Can get feedback quickly, Useful analytics and insights, Good for agile product development.

Feature	iPerceptions	Concept Feedback
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

iPerceptions

Description: iPerceptions is a customer experience analytics platform that helps companies measure and improve the experience on their digital properties. It specializes in collecting customer feedback through surveys and analyzing it to identify areas for improvement.

Concept Feedback

Description: Concept Feedback is a web-based concept testing and product feedback software. It allows you to create concept screens, surveys, and prototypes to get feedback from target customers quickly. Useful for market research and product development.

Key Features Comparison

iPerceptions Features

• Real-time feedback collection through surveys
• Customer journey analytics
• Session replay technology
• Integration with call centers
• Custom reporting and dashboards
• Text analytics for open-ended responses
• Alerts and workflow automation

Concept Feedback Features

• Create and customize concept screens
• Add images, videos, and descriptions to concepts
• Integrate with design tools like Figma and Adobe XD
• Create surveys with different question types
• Set up target audiences for concepts
• View feedback and insights in real-time
• Collaborate with team members

Pros & Cons Analysis

iPerceptions

Pros

• Provides actionable insights into customer experience
• Identifies pain points and areas for improvement
• Integrates qualitative and quantitative data
• Easy to implement and use
• Scales to collect large sample sizes

Cons

• Can be expensive for smaller businesses
• Setup and configuration requires some technical expertise
• May require consultation to get full value from data
• Survey fatigue can impact response rates over time

Concept Feedback

Pros

• Easy to create and customize concepts
• Good integration with design tools
• Can get feedback quickly
• Useful analytics and insights
• Good for agile product development

Cons

• Survey creation is a bit limited
• No advanced targeting or segmentation
• Analytics could be more powerful
• Steep learning curve for some users

Pricing Comparison

iPerceptions

• Subscription-Based

Concept Feedback

• Free
• Subscription-Based