iPerceptions vs SurveyJS

Struggling to choose between iPerceptions and SurveyJS? Both products offer unique advantages, making it a tough decision.

iPerceptions is a Business & Commerce solution with tags like customer-experience, surveys, analytics.

It boasts features such as Real-time feedback collection through surveys, Customer journey analytics, Session replay technology, Integration with call centers, Custom reporting and dashboards, Text analytics for open-ended responses, Alerts and workflow automation and pros including Provides actionable insights into customer experience, Identifies pain points and areas for improvement, Integrates qualitative and quantitative data, Easy to implement and use, Scales to collect large sample sizes.

On the other hand, SurveyJS is a Education & Reference product tagged with survey, form, quiz, questionnaire, javascript.

Its standout features include Supports various question types like single choice, multiple choice, dropdown, matrix, rating, comment box, etc, Provides themes and templates for quick styling, Logic and validation to improve data quality, Works across devices and screen sizes, Open source and customizable, Integration with backend platforms like Node.js, .NET, etc, Localization support, Accessibility features, and it shines with pros like Free and open source, Easy to use and customize, Feature rich out of the box, Good documentation and community support, Actively maintained and updated, Works well across devices, Good option for basic to intermediate survey needs.

Feature	iPerceptions	SurveyJS
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Education & Reference

Product Overview

iPerceptions

Description: iPerceptions is a customer experience analytics platform that helps companies measure and improve the experience on their digital properties. It specializes in collecting customer feedback through surveys and analyzing it to identify areas for improvement.

SurveyJS

Description: SurveyJS is an open-source JavaScript survey and form library. It allows you to easily create beautiful online surveys, quizzes, polls, and questionnaires with lots of built-in features like various question types, themes, logic, and validation.

Key Features Comparison

iPerceptions Features

• Real-time feedback collection through surveys
• Customer journey analytics
• Session replay technology
• Integration with call centers
• Custom reporting and dashboards
• Text analytics for open-ended responses
• Alerts and workflow automation

SurveyJS Features

• Supports various question types like single choice, multiple choice, dropdown, matrix, rating, comment box, etc
• Provides themes and templates for quick styling
• Logic and validation to improve data quality
• Works across devices and screen sizes
• Open source and customizable
• Integration with backend platforms like Node.js, .NET, etc
• Localization support
• Accessibility features

Pros & Cons Analysis

iPerceptions

Pros

• Provides actionable insights into customer experience
• Identifies pain points and areas for improvement
• Integrates qualitative and quantitative data
• Easy to implement and use
• Scales to collect large sample sizes

Cons

• Can be expensive for smaller businesses
• Setup and configuration requires some technical expertise
• May require consultation to get full value from data
• Survey fatigue can impact response rates over time

SurveyJS

Pros

• Free and open source
• Easy to use and customize
• Feature rich out of the box
• Good documentation and community support
• Actively maintained and updated
• Works well across devices
• Good option for basic to intermediate survey needs

Cons

• Lacks some advanced or enterprise features
• Not ideal for very complex or long surveys
• Limited reporting and analytics capabilities
• Requires some development skills to fully customize
• Not as polished as paid solutions

Pricing Comparison

iPerceptions

• Subscription-Based

SurveyJS

• Open Source
• Free