IT Glue vs knowen

Struggling to choose between IT Glue and knowen? Both products offer unique advantages, making it a tough decision.

IT Glue is a Business & Commerce solution with tags like documentation, asset-management, passwords, procedures.

It boasts features such as Centralized documentation storage, Visual network mapping, Password and credential management, Client onboarding workflows, Integrations with PSA/RMM tools, Mobile apps and pros including Well designed UI, Robust feature set, Integration ecosystem, Flexible permissions, Scales well for MSPs.

On the other hand, knowen is a Business & Commerce product tagged with wiki, documents, qa, knowledge-sharing.

Its standout features include Wikis for collaborative knowledge creation, Document management and sharing, Question and answer forums, Centralized information repository, Customizable user permissions and access controls, Mobile app for on-the-go access, Integration with popular productivity tools, and it shines with pros like Enables efficient knowledge sharing and collaboration, Provides a centralized hub for organizational information, Customizable to fit the needs of different teams and workflows, Intuitive user interface and easy to navigate, Facilitates better decision-making and problem-solving.

Feature	IT Glue	knowen
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

IT Glue

Description: IT Glue is a documentation and IT asset management software designed for MSPs and internal IT teams. It allows users to document networks, systems, software, passwords, procedures, and more in a centralized, secure, and organized platform.

knowen

Description: Knowen is a knowledge management and sharing platform that allows teams to easily create, organize, and share knowledge. It has features like wikis, documents, Q&A, and more to centralize information.

Key Features Comparison

IT Glue Features

• Centralized documentation storage
• Visual network mapping
• Password and credential management
• Client onboarding workflows
• Integrations with PSA/RMM tools
• Mobile apps

knowen Features

• Wikis for collaborative knowledge creation
• Document management and sharing
• Question and answer forums
• Centralized information repository
• Customizable user permissions and access controls
• Mobile app for on-the-go access
• Integration with popular productivity tools

Pros & Cons Analysis

IT Glue

Pros

• Well designed UI
• Robust feature set
• Integration ecosystem
• Flexible permissions
• Scales well for MSPs

Cons

• Can be pricey for smaller teams
• Steep learning curve
• Limited custom reporting
• No offline access

knowen

Pros

• Enables efficient knowledge sharing and collaboration
• Provides a centralized hub for organizational information
• Customizable to fit the needs of different teams and workflows
• Intuitive user interface and easy to navigate
• Facilitates better decision-making and problem-solving

Cons

• Requires initial setup and onboarding for effective implementation
• Ongoing maintenance and content curation may be time-consuming
• Limited free plan with restricted features
• Potential learning curve for users unfamiliar with knowledge management tools

Pricing Comparison

IT Glue

• Subscription-Based

knowen

• Freemium
• Subscription-Based