IT Glue vs knowen

Struggling to choose between IT Glue and knowen? Both products offer unique advantages, making it a tough decision.

IT Glue is a Business & Commerce solution with tags like documentation, asset-management, passwords, procedures.

It boasts features such as Centralized documentation storage, Visual network mapping, Password and credential management, Client onboarding workflows, Integrations with PSA/RMM tools, Mobile apps and pros including Well designed UI, Robust feature set, Integration ecosystem, Flexible permissions, Scales well for MSPs.

On the other hand, knowen is a Business & Commerce product tagged with wiki, documents, qa, knowledge-sharing.

Its standout features include Wikis for collaborative knowledge creation, Document management and sharing, Question and answer forums, Centralized information repository, Customizable user permissions and access controls, Mobile app for on-the-go access, Integration with popular productivity tools, and it shines with pros like Enables efficient knowledge sharing and collaboration, Provides a centralized hub for organizational information, Customizable to fit the needs of different teams and workflows, Intuitive user interface and easy to navigate, Facilitates better decision-making and problem-solving.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

IT Glue

IT Glue

IT Glue is a documentation and IT asset management software designed for MSPs and internal IT teams. It allows users to document networks, systems, software, passwords, procedures, and more in a centralized, secure, and organized platform.

Categories:
Business & Commerce It Management
documentation asset-management passwords procedures

IT Glue Features

  1. Centralized documentation storage
  2. Visual network mapping
  3. Password and credential management
  4. Client onboarding workflows
  5. Integrations with PSA/RMM tools
  6. Mobile apps

Pricing

  • Subscription-Based

Pros

Well designed UI

Robust feature set

Integration ecosystem

Flexible permissions

Scales well for MSPs

Cons

Can be pricey for smaller teams

Steep learning curve

Limited custom reporting

No offline access

knowen

knowen

Knowen is a knowledge management and sharing platform that allows teams to easily create, organize, and share knowledge. It has features like wikis, documents, Q&A, and more to centralize information.

Categories:
Business & Commerce Knowledge Management
wiki documents qa knowledge-sharing

Knowen Features

  1. Wikis for collaborative knowledge creation
  2. Document management and sharing
  3. Question and answer forums
  4. Centralized information repository
  5. Customizable user permissions and access controls
  6. Mobile app for on-the-go access
  7. Integration with popular productivity tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Enables efficient knowledge sharing and collaboration

Provides a centralized hub for organizational information

Customizable to fit the needs of different teams and workflows

Intuitive user interface and easy to navigate

Facilitates better decision-making and problem-solving

Cons

Requires initial setup and onboarding for effective implementation

Ongoing maintenance and content curation may be time-consuming

Limited free plan with restricted features

Potential learning curve for users unfamiliar with knowledge management tools