jiLiveChat vs tawk.to

Struggling to choose between jiLiveChat and tawk.to? Both products offer unique advantages, making it a tough decision.

jiLiveChat is a Social & Communications solution with tags like live-chat, chatbot, website-chat, customer-support.

It boasts features such as Real-time live chat, Chatbots & AI, Visitor tracking, Team inbox, Customizable chat widget, Mobile app, Analytics & reports and pros including Easy to set up and use, Very customizable, Good value for money, Scales well for growing businesses, Good features for the price.

On the other hand, tawk.to is a Online Services product tagged with chat, live-chat, customer-support.

Its standout features include Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations, and it shines with pros like Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

jiLiveChat

jiLiveChat

jiLiveChat is a live chat and chatbot software for websites. It allows websites to interact with visitors in real-time through live chat and also provide automated responses using chatbots. jiLiveChat is easy to set up and customize.

Categories:
live-chat chatbot website-chat customer-support

JiLiveChat Features

  1. Real-time live chat
  2. Chatbots & AI
  3. Visitor tracking
  4. Team inbox
  5. Customizable chat widget
  6. Mobile app
  7. Analytics & reports

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Very customizable

Good value for money

Scales well for growing businesses

Good features for the price

Cons

Can get pricey on higher tiers

Chatbot AI is limited

Lacks some advanced features of competitors


tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan