What is JiLiveChat?
jiLiveChat is a feature-rich yet affordable live chat and chatbot software designed for websites of all sizes. It enables real-time conversations between website visitors and agents through live chat to provide instant support and sales assistance.
Key features of jiLiveChat include:
- Chatbot builder to create intelligent bots that can hold automated conversations and only escalate to agents when needed
- Skills-based routing to connect visitors with the most qualified agents
- Visitor profiling to segment and auto-assign chats based on visitor attributes
- Chat transfer to collaborate with other agents in resolving customer queries
- Customizable chat widget to match website branding
- Real-time analytics on chat performance with insightful reports
- Mobile-ready chat interface for engaging visitors on any device
- Easy integration with popular web platforms like WordPress
- Multi-lingual live chat capabilities to serve global audiences
With its user-friendly interface, robust features and affordable pricing plans, jiLiveChat is a great fit for businesses looking to enhance website engagement and provide personalized customer support through live chat.