Jitbit Live Chat vs Cloud Chat 3

Struggling to choose between Jitbit Live Chat and Cloud Chat 3? Both products offer unique advantages, making it a tough decision.

Jitbit Live Chat is a Online Services solution with tags like help-desk, live-chat, customer-support, messaging.

It boasts features such as Live chat, Help desk ticketing, Knowledge base, Visitor tracking, Canned responses, Mobile apps, Customizable chat widgets, Team inbox, Multiple chat agents, Chat transfer, Chat transcripts, Integration with popular apps and pros including Easy to use interface, Affordable pricing, Good feature set for the price, Mobile apps for agents, No per agent fees, Good customer support.

On the other hand, Cloud Chat 3 is a Social & Communications product tagged with cloud, chat, messaging, video-calling, screen-sharing, integrations.

Its standout features include Real-time messaging, Group chat rooms, Direct messaging, Video calling, Screen sharing, Integrations with business apps, and it shines with pros like Easy to use interface, Works across devices, Secure encrypted chats, Scales with business needs, Integrates with other tools.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Jitbit Live Chat

Jitbit Live Chat

Jitbit Live Chat is a help desk and live chat software solution for small businesses. It allows companies to communicate with customers in real-time through live chat and manage support tickets. Key features include customizable chat widgets, canned responses, visitor tracking, and integration with popular apps.

Categories:
help-desk live-chat customer-support messaging

Jitbit Live Chat Features

  1. Live chat
  2. Help desk ticketing
  3. Knowledge base
  4. Visitor tracking
  5. Canned responses
  6. Mobile apps
  7. Customizable chat widgets
  8. Team inbox
  9. Multiple chat agents
  10. Chat transfer
  11. Chat transcripts
  12. Integration with popular apps

Pricing

  • Free
  • Subscription-Based

Pros

Easy to use interface

Affordable pricing

Good feature set for the price

Mobile apps for agents

No per agent fees

Good customer support

Cons

Limited customization options

No video/voice chat

No satisfaction surveys

No advanced reporting

No IP blocking


Cloud Chat 3

Cloud Chat 3

Cloud Chat 3 is a cloud-based business chat software that allows real-time communication between team members. It has features like group chat rooms, direct messaging, video calling, screen sharing, and integrations with business apps.

Categories:
cloud chat messaging video-calling screen-sharing integrations

Cloud Chat 3 Features

  1. Real-time messaging
  2. Group chat rooms
  3. Direct messaging
  4. Video calling
  5. Screen sharing
  6. Integrations with business apps

Pricing

  • Subscription-Based

Pros

Easy to use interface

Works across devices

Secure encrypted chats

Scales with business needs

Integrates with other tools

Cons

Can get pricey for large teams

Mobile app lacks some features

No free version

Video quality not the best