Jitbit Live Chat vs IMsupporting
Struggling to choose between Jitbit Live Chat and IMsupporting? Both products offer unique advantages, making it a tough decision.
Jitbit Live Chat is a Online Services solution with tags like help-desk, live-chat, customer-support, messaging.
It boasts features such as Live chat, Help desk ticketing, Knowledge base, Visitor tracking, Canned responses, Mobile apps, Customizable chat widgets, Team inbox, Multiple chat agents, Chat transfer, Chat transcripts, Integration with popular apps and pros including Easy to use interface, Affordable pricing, Good feature set for the price, Mobile apps for agents, No per agent fees, Good customer support.
On the other hand, IMsupporting is a Business & Commerce product tagged with customer-service, live-chat, omnichannel, social-media, unified-inbox.
Its standout features include Unified inbox, Live chat, Email support, Social media integration, Knowledge base, Ticket management, Automation workflows, Reporting and analytics, and it shines with pros like Omnichannel support, Easy to use interface, Scalable, Mobile app available, Integrates with popular apps, Good value for money.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Jitbit Live Chat
Jitbit Live Chat is a help desk and live chat software solution for small businesses. It allows companies to communicate with customers in real-time through live chat and manage support tickets. Key features include customizable chat widgets, canned responses, visitor tracking, and integration with popular apps.
Categories:
Jitbit Live Chat Features
- Live chat
- Help desk ticketing
- Knowledge base
- Visitor tracking
- Canned responses
- Mobile apps
- Customizable chat widgets
- Team inbox
- Multiple chat agents
- Chat transfer
- Chat transcripts
- Integration with popular apps
Pricing
- Free
- Subscription-Based
Pros
Cons
IMsupporting
IMsupporting is a customer service software that provides omni-channel support over email, live chat, social media, and more. It helps manage customer queries and conversations from a unified inbox.
Categories:
IMsupporting Features
- Unified inbox
- Live chat
- Email support
- Social media integration
- Knowledge base
- Ticket management
- Automation workflows
- Reporting and analytics
Pricing
- Freemium
- Subscription-Based