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JivoChat vs Splitbee

Professional comparison and analysis to help you choose the right software solution for your needs.

JivoChat icon
JivoChat
Splitbee icon
Splitbee

JivoChat vs Splitbee: The Verdict

⚡ Summary:

JivoChat: JivoChat is a live chat software that allows websites to communicate with visitors in real-time. It has features like real-time visitor monitoring, chatbots, emoji support, file sharing, and more.

Splitbee: Splitbee is an open-source web analytics tool that focuses on privacy. It collects minimal data to provide insights into website traffic and user behavior, without using cookies or storing personal data.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature JivoChat Splitbee
Sugggest Score — —
Category Social & Communications Online Services
Pricing — Open Source

Product Overview

JivoChat
JivoChat

Description: JivoChat is a live chat software that allows websites to communicate with visitors in real-time. It has features like real-time visitor monitoring, chatbots, emoji support, file sharing, and more.

Type: software

Splitbee
Splitbee

Description: Splitbee is an open-source web analytics tool that focuses on privacy. It collects minimal data to provide insights into website traffic and user behavior, without using cookies or storing personal data.

Type: software

Pricing: Open Source

Key Features Comparison

JivoChat
JivoChat Features
  • Real-time visitor monitoring
  • Chatbots
  • Emoji support
  • File sharing
  • Team inbox
  • Customizable chat widget
  • Visitor profiles
  • Canned responses
  • Mobile apps
  • Integrations
Splitbee
Splitbee Features
  • Self-hosted analytics
  • Lightweight - only collects essential data
  • Open source
  • Custom events and attributes
  • Session recording (beta)

Pros & Cons Analysis

JivoChat
JivoChat

Pros

  • Easy to use interface
  • Comprehensive features
  • Good value for money
  • Great customer support
  • Customizable and flexible

Cons

  • Can be pricey for larger teams
  • Mobile app lacks some desktop features
  • Third-party integrations can be limited
Splitbee
Splitbee

Pros

  • Respects user privacy
  • Easy to self-host
  • Very lightweight
  • Open source and transparent
  • Affordable pricing

Cons

  • Limited built-in features compared to Google Analytics
  • Requires technical expertise to set up
  • No mobile app
  • Limited support

Pricing Comparison

JivoChat
JivoChat
  • Not listed
Splitbee
Splitbee
  • Open Source

Related Comparisons

Learn More About Each Product

JivoChat
JivoChat
Reviews, pricing & alternatives →
Splitbee
Splitbee
Reviews, pricing & alternatives →

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