Journey Surveys vs Responster

Struggling to choose between Journey Surveys and Responster? Both products offer unique advantages, making it a tough decision.

Journey Surveys is a Business & Commerce solution with tags like surveys, customer-experience, customer-journey.

It boasts features such as Customizable surveys, Multi-channel feedback collection, Journey mapping, Real-time analytics, Integration with CRM systems and pros including Easy to create and send surveys, Detailed customer journey insights, Identify pain points and improvements, Customizable dashboards, Good support.

On the other hand, Responster is a Business & Commerce product tagged with survey, form-builder, analytics, feedback.

Its standout features include Drag-and-drop survey builder, Customizable themes, Real-time response analytics, Integrations with Salesforce, MailChimp, Slack, Skip logic and branching, Custom reporting, Anonymous survey links, Multi-language support, and it shines with pros like Intuitive interface, Great for gathering customer feedback, Robust analytics and reporting, Good value for money, Great customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Journey Surveys

Journey Surveys

Journey Surveys is a customer feedback software that allows companies to create customizable surveys to understand the customer journey and experience. It provides tools to gather feedback across channels and touchpoints.

Categories:
surveys customer-experience customer-journey

Journey Surveys Features

  1. Customizable surveys
  2. Multi-channel feedback collection
  3. Journey mapping
  4. Real-time analytics
  5. Integration with CRM systems

Pricing

  • Subscription-Based

Pros

Easy to create and send surveys

Detailed customer journey insights

Identify pain points and improvements

Customizable dashboards

Good support

Cons

Can be pricey for small businesses

Limited custom branding options

No advanced targeting or segmentation


Responster

Responster

Responster is a survey and form building software that allows users to easily create online surveys, questionnaires, polls and forms to collect feedback and data. It has drag and drop form building, customizable themes, real-time response analytics and integrates with popular software like Salesforce, MailChimp, and Slack.

Categories:
survey form-builder analytics feedback

Responster Features

  1. Drag-and-drop survey builder
  2. Customizable themes
  3. Real-time response analytics
  4. Integrations with Salesforce, MailChimp, Slack
  5. Skip logic and branching
  6. Custom reporting
  7. Anonymous survey links
  8. Multi-language support

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Great for gathering customer feedback

Robust analytics and reporting

Good value for money

Great customer support

Cons

Can be pricey for smaller businesses

Advanced features require higher tier plans

Mobile app could be better

Occasional bugs