Journey Surveys vs Responster

Struggling to choose between Journey Surveys and Responster? Both products offer unique advantages, making it a tough decision.

Journey Surveys is a Business & Commerce solution with tags like surveys, customer-experience, customer-journey.

It boasts features such as Customizable surveys, Multi-channel feedback collection, Journey mapping, Real-time analytics, Integration with CRM systems and pros including Easy to create and send surveys, Detailed customer journey insights, Identify pain points and improvements, Customizable dashboards, Good support.

On the other hand, Responster is a Business & Commerce product tagged with survey, form-builder, analytics, feedback.

Its standout features include Drag-and-drop survey builder, Customizable themes, Real-time response analytics, Integrations with Salesforce, MailChimp, Slack, Skip logic and branching, Custom reporting, Anonymous survey links, Multi-language support, and it shines with pros like Intuitive interface, Great for gathering customer feedback, Robust analytics and reporting, Good value for money, Great customer support.

Feature	Journey Surveys	Responster
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Journey Surveys

Description: Journey Surveys is a customer feedback software that allows companies to create customizable surveys to understand the customer journey and experience. It provides tools to gather feedback across channels and touchpoints.

Responster

Description: Responster is a survey and form building software that allows users to easily create online surveys, questionnaires, polls and forms to collect feedback and data. It has drag and drop form building, customizable themes, real-time response analytics and integrates with popular software like Salesforce, MailChimp, and Slack.

Key Features Comparison

Journey Surveys Features

• Customizable surveys
• Multi-channel feedback collection
• Journey mapping
• Real-time analytics
• Integration with CRM systems

Responster Features

• Drag-and-drop survey builder
• Customizable themes
• Real-time response analytics
• Integrations with Salesforce, MailChimp, Slack
• Skip logic and branching
• Custom reporting
• Anonymous survey links
• Multi-language support

Pros & Cons Analysis

Journey Surveys

Pros

• Easy to create and send surveys
• Detailed customer journey insights
• Identify pain points and improvements
• Customizable dashboards
• Good support

Cons

• Can be pricey for small businesses
• Limited custom branding options
• No advanced targeting or segmentation

Responster

Pros

• Intuitive interface
• Great for gathering customer feedback
• Robust analytics and reporting
• Good value for money
• Great customer support

Cons

• Can be pricey for smaller businesses
• Advanced features require higher tier plans
• Mobile app could be better
• Occasional bugs

Pricing Comparison

Journey Surveys

• Subscription-Based

Responster

• Freemium
• Subscription-Based