JustCall vs Mitel

Professional comparison and analysis to help you choose the right software solution for your needs. Compare features, pricing, pros & cons, and make an informed decision.

JustCall icon
JustCall
Mitel icon
Mitel

Expert Analysis & Comparison

Struggling to choose between JustCall and Mitel? Both products offer unique advantages, making it a tough decision.

JustCall is a Business & Commerce solution with tags like cloudbased, call-routing, ivr-menus, call-recording, analytics, crm-integration.

It boasts features such as Cloud-based call routing, IVR menus, Call recording, Analytics, CRM integration and pros including Easy to set up and use, Scalable, Affordable pricing, Good call quality.

On the other hand, Mitel is a Business & Commerce product tagged with phone-system, unified-communications, collaboration, integrations, mobility, engagement.

Its standout features include Cloud-based and on-premises PBX systems, Unified communications and collaboration tools, Mobile apps and softphones, Contact center and call recording, Audio, video, and web conferencing, Team chat and messaging, CRM and ERP integrations, and it shines with pros like Reliable and high-quality voice services, Easy to manage and use interface, Scalable for businesses of all sizes, Strong mobility features, Integrates with popular business apps, Good value for money.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Why Compare JustCall and Mitel?

When evaluating JustCall versus Mitel, both solutions serve different needs within the business & commerce ecosystem. This comparison helps determine which solution aligns with your specific requirements and technical approach.

Market Position & Industry Recognition

JustCall and Mitel have established themselves in the business & commerce market. Key areas include cloudbased, call-routing, ivr-menus.

Technical Architecture & Implementation

The architectural differences between JustCall and Mitel significantly impact implementation and maintenance approaches. Related technologies include cloudbased, call-routing, ivr-menus, call-recording.

Integration & Ecosystem

Both solutions integrate with various tools and platforms. Common integration points include cloudbased, call-routing and phone-system, unified-communications.

Decision Framework

Consider your technical requirements, team expertise, and integration needs when choosing between JustCall and Mitel. You might also explore cloudbased, call-routing, ivr-menus for alternative approaches.

Feature JustCall Mitel
Overall Score N/A N/A
Primary Category Business & Commerce Business & Commerce
Target Users Developers, QA Engineers QA Teams, Non-technical Users
Deployment Self-hosted, Cloud Cloud-based, SaaS
Learning Curve Moderate to Steep Easy to Moderate

Product Overview

JustCall
JustCall

Description: JustCall is a cloud-based call center and phone system designed for small businesses. It provides features like call routing, IVR menus, call recording, analytics, and integration with CRM platforms.

Type: Open Source Test Automation Framework

Founded: 2011

Primary Use: Mobile app testing automation

Supported Platforms: iOS, Android, Windows

Mitel
Mitel

Description: Mitel is a business communications software company that provides cloud and on-premises business phone systems, unified communications, and collaboration tools for enterprises. Mitel solutions focus on seamless integrations, mobility, customer engagement, and team collaboration.

Type: Cloud-based Test Automation Platform

Founded: 2015

Primary Use: Web, mobile, and API testing

Supported Platforms: Web, iOS, Android, API

Key Features Comparison

JustCall
JustCall Features
  • Cloud-based call routing
  • IVR menus
  • Call recording
  • Analytics
  • CRM integration
Mitel
Mitel Features
  • Cloud-based and on-premises PBX systems
  • Unified communications and collaboration tools
  • Mobile apps and softphones
  • Contact center and call recording
  • Audio, video, and web conferencing
  • Team chat and messaging
  • CRM and ERP integrations

Pros & Cons Analysis

JustCall
JustCall
Pros
  • Easy to set up and use
  • Scalable
  • Affordable pricing
  • Good call quality
Cons
  • Limited customization options
  • No video conferencing
  • Third-party integrations can be limited
Mitel
Mitel
Pros
  • Reliable and high-quality voice services
  • Easy to manage and use interface
  • Scalable for businesses of all sizes
  • Strong mobility features
  • Integrates with popular business apps
  • Good value for money
Cons
  • Can be expensive for smaller businesses
  • Occasional glitches with software updates
  • Support could be more responsive
  • Missing some more advanced UC features
  • Mobile app could use some improvements

Pricing Comparison

JustCall
JustCall
  • Subscription-Based
Mitel
Mitel
  • Subscription-Based
  • Custom Pricing

Get More Information

JustCall
JustCall
JustCall
Learn More About JustCall
Mitel
Mitel
Mitel
Learn More About Mitel

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