Struggling to choose between JustCall and TeleCMI? Both products offer unique advantages, making it a tough decision.
JustCall is a Business & Commerce solution with tags like cloudbased, call-routing, ivr-menus, call-recording, analytics, crm-integration.
It boasts features such as Cloud-based call routing, IVR menus, Call recording, Analytics, CRM integration and pros including Easy to set up and use, Scalable, Affordable pricing, Good call quality.
On the other hand, TeleCMI is a Business & Commerce product tagged with call-routing, ivr, realtime-monitoring, call-recording, reporting, ticketing, chat.
Its standout features include Call routing and IVR, Real-time monitoring and reporting, Call recording and playback, Ticketing and customer management, Live chat and co-browsing, Customizable user interface, Integrations with popular business tools, and it shines with pros like Comprehensive call center functionality, Intuitive and user-friendly interface, Scalable to handle growing business needs, Robust reporting and analytics capabilities, Reliable and secure cloud-based platform.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
JustCall is a cloud-based call center and phone system designed for small businesses. It provides features like call routing, IVR menus, call recording, analytics, and integration with CRM platforms.
TeleCMI is a web-based contact center software designed for call centers and helpdesk teams. It includes features such as call routing, IVR, real-time monitoring, call recording, reporting, ticketing, chat, and more.