Keitaro Tracker vs FireStats

Struggling to choose between Keitaro Tracker and FireStats? Both products offer unique advantages, making it a tough decision.

Keitaro Tracker is a Business & Commerce solution with tags like ticket-management, help-desk, customer-support.

It boasts features such as Ticket management, SLA enforcement, Self-service portal, Knowledge base, User roles and permissions, Email piping, REST API and pros including Open source and free, Easy to set up and use, Good for small to midsize teams, Customizable and extensible.

On the other hand, FireStats is a Business & Commerce product tagged with analytics, traffic, metrics, free.

Its standout features include Basic website analytics, Visitor tracking, Pageview tracking, Referrer tracking, Search term tracking, Browser tracking, Operating system tracking, and it shines with pros like Free to use, Easy to install and setup, Simple and intuitive interface, Provides key website metrics, Good for basic analytics needs.

Feature	Keitaro Tracker	FireStats
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Keitaro Tracker

Description: Keitaro Tracker is an open source ticket support system and help desk software. It allows companies to provide customer support and manage internal ticketing systems through features like ticket management, SLA enforcement, self-service portal, and more.

FireStats

Description: FireStats is a free website traffic analysis tool that provides basic analytics for websites. It tracks total visitors, page views, referrers, search terms, browsers, OS, and more. FireStats is easy to install and provides key website metrics in a simple interface.

Key Features Comparison

Keitaro Tracker Features

• Ticket management
• SLA enforcement
• Self-service portal
• Knowledge base
• User roles and permissions
• Email piping
• REST API

FireStats Features

• Basic website analytics
• Visitor tracking
• Pageview tracking
• Referrer tracking
• Search term tracking
• Browser tracking
• Operating system tracking

Pros & Cons Analysis

Keitaro Tracker

Pros

• Open source and free
• Easy to set up and use
• Good for small to midsize teams
• Customizable and extensible

Cons

• Lacks some advanced features of paid options
• Limited reporting capabilities
• Can be slow with large volumes of tickets

FireStats

Pros

• Free to use
• Easy to install and setup
• Simple and intuitive interface
• Provides key website metrics
• Good for basic analytics needs

Cons

• Limited features compared to advanced analytics tools
• No mobile app
• No custom reporting
• No goal/conversion tracking
• No segmentation or advanced analysis

Pricing Comparison

Keitaro Tracker

• Open Source

FireStats

• Free