Keitaro Tracker vs FireStats

Struggling to choose between Keitaro Tracker and FireStats? Both products offer unique advantages, making it a tough decision.

Keitaro Tracker is a Business & Commerce solution with tags like ticket-management, help-desk, customer-support.

It boasts features such as Ticket management, SLA enforcement, Self-service portal, Knowledge base, User roles and permissions, Email piping, REST API and pros including Open source and free, Easy to set up and use, Good for small to midsize teams, Customizable and extensible.

On the other hand, FireStats is a Business & Commerce product tagged with analytics, traffic, metrics, free.

Its standout features include Basic website analytics, Visitor tracking, Pageview tracking, Referrer tracking, Search term tracking, Browser tracking, Operating system tracking, and it shines with pros like Free to use, Easy to install and setup, Simple and intuitive interface, Provides key website metrics, Good for basic analytics needs.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Keitaro Tracker

Keitaro Tracker

Keitaro Tracker is an open source ticket support system and help desk software. It allows companies to provide customer support and manage internal ticketing systems through features like ticket management, SLA enforcement, self-service portal, and more.

Categories:
Business & Commerce Customer Support
ticket-management help-desk customer-support

Keitaro Tracker Features

  1. Ticket management
  2. SLA enforcement
  3. Self-service portal
  4. Knowledge base
  5. User roles and permissions
  6. Email piping
  7. REST API

Pricing

  • Open Source

Pros

Open source and free

Easy to set up and use

Good for small to midsize teams

Customizable and extensible

Cons

Lacks some advanced features of paid options

Limited reporting capabilities

Can be slow with large volumes of tickets

FireStats

FireStats

FireStats is a free website traffic analysis tool that provides basic analytics for websites. It tracks total visitors, page views, referrers, search terms, browsers, OS, and more. FireStats is easy to install and provides key website metrics in a simple interface.

Categories:
Business & Commerce Website Analytics
analytics traffic metrics free

FireStats Features

  1. Basic website analytics
  2. Visitor tracking
  3. Pageview tracking
  4. Referrer tracking
  5. Search term tracking
  6. Browser tracking
  7. Operating system tracking

Pricing

  • Free

Pros

Free to use

Easy to install and setup

Simple and intuitive interface

Provides key website metrics

Good for basic analytics needs

Cons

Limited features compared to advanced analytics tools

No mobile app

No custom reporting

No goal/conversion tracking

No segmentation or advanced analysis