Keitaro Tracker vs Ghostboard

Struggling to choose between Keitaro Tracker and Ghostboard? Both products offer unique advantages, making it a tough decision.

Keitaro Tracker is a Business & Commerce solution with tags like ticket-management, help-desk, customer-support.

It boasts features such as Ticket management, SLA enforcement, Self-service portal, Knowledge base, User roles and permissions, Email piping, REST API and pros including Open source and free, Easy to set up and use, Good for small to midsize teams, Customizable and extensible.

On the other hand, Ghostboard is a Office & Productivity product tagged with kanban, project-management, task-management, open-source.

Its standout features include Kanban-style boards, Drag-and-drop task management, Task cards with attachments, comments, due dates, Keyboard shortcuts, Markdown support in cards, Custom fields for cards, Access control and permissions, Third-party integrations, and it shines with pros like Free and open source, Self-hosted option available, Lightweight and fast interface, Active development and community, Customizable workflows, Available on multiple platforms.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Keitaro Tracker

Keitaro Tracker

Keitaro Tracker is an open source ticket support system and help desk software. It allows companies to provide customer support and manage internal ticketing systems through features like ticket management, SLA enforcement, self-service portal, and more.

Categories:
Business & Commerce Customer Support
ticket-management help-desk customer-support

Keitaro Tracker Features

  1. Ticket management
  2. SLA enforcement
  3. Self-service portal
  4. Knowledge base
  5. User roles and permissions
  6. Email piping
  7. REST API

Pricing

  • Open Source

Pros

Open source and free

Easy to set up and use

Good for small to midsize teams

Customizable and extensible

Cons

Lacks some advanced features of paid options

Limited reporting capabilities

Can be slow with large volumes of tickets

Ghostboard

Ghostboard

Ghostboard is an open-source alternative to Trello for kanban project management. It allows users to create boards, lists, and cards to organize tasks and projects in a flexible way, with features like drag-and-drop, attachments, due dates, and more.

Categories:
Office & Productivity Project Management
kanban project-management task-management open-source

Ghostboard Features

  1. Kanban-style boards
  2. Drag-and-drop task management
  3. Task cards with attachments, comments, due dates
  4. Keyboard shortcuts
  5. Markdown support in cards
  6. Custom fields for cards
  7. Access control and permissions
  8. Third-party integrations

Pricing

  • Open Source
  • Self-Hosted

Pros

Free and open source

Self-hosted option available

Lightweight and fast interface

Active development and community

Customizable workflows

Available on multiple platforms

Cons

Missing some features of paid tools like Trello

Limited native integrations

Mobile apps need improvement

Steeper learning curve than some tools

Not ideal for large enterprises