Keitaro Tracker vs Slimstat Analytics

Struggling to choose between Keitaro Tracker and Slimstat Analytics? Both products offer unique advantages, making it a tough decision.

Keitaro Tracker is a Business & Commerce solution with tags like ticket-management, help-desk, customer-support.

It boasts features such as Ticket management, SLA enforcement, Self-service portal, Knowledge base, User roles and permissions, Email piping, REST API and pros including Open source and free, Easy to set up and use, Good for small to midsize teams, Customizable and extensible.

On the other hand, Slimstat Analytics is a Business & Commerce product tagged with analytics, tracking, web-traffic.

Its standout features include Real-time visitor tracking, Heatmaps, Customizable dashboards, In-depth visitor profiles, Geolocation tracking, Referrer tracking, Search query tracking, Customizable reports, Access logs, Site overlay tool, Event tracking, and it shines with pros like Lightweight and fast, Open source and free, Detailed visitor analytics, Customizable dashboards and reports, Real-time activity tracking, Works with shared hosting.

Feature	Keitaro Tracker	Slimstat Analytics
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Keitaro Tracker

Description: Keitaro Tracker is an open source ticket support system and help desk software. It allows companies to provide customer support and manage internal ticketing systems through features like ticket management, SLA enforcement, self-service portal, and more.

Slimstat Analytics

Description: Slimstat Analytics is a lightweight open-source web analytics software that tracks detailed visitor activity on websites. It captures information like IP addresses, geographic locations, referer URLs, search queries, and more.

Key Features Comparison

Keitaro Tracker Features

• Ticket management
• SLA enforcement
• Self-service portal
• Knowledge base
• User roles and permissions
• Email piping
• REST API

Slimstat Analytics Features

• Real-time visitor tracking
• Heatmaps
• Customizable dashboards
• In-depth visitor profiles
• Geolocation tracking
• Referrer tracking
• Search query tracking
• Customizable reports
• Access logs
• Site overlay tool
• Event tracking

Pros & Cons Analysis

Keitaro Tracker

Pros

• Open source and free
• Easy to set up and use
• Good for small to midsize teams
• Customizable and extensible

Cons

• Lacks some advanced features of paid options
• Limited reporting capabilities
• Can be slow with large volumes of tickets

Slimstat Analytics

Pros

• Lightweight and fast
• Open source and free
• Detailed visitor analytics
• Customizable dashboards and reports
• Real-time activity tracking
• Works with shared hosting

Cons

• Lacks support and documentation
• Difficult initial setup
• Requires technical knowledge to customize
• Basic compared to enterprise tools
• No mobile app

Pricing Comparison

Keitaro Tracker

• Open Source

Slimstat Analytics

• Open Source