LanDesk Service Management vs Deskero

Struggling to choose between LanDesk Service Management and Deskero? Both products offer unique advantages, making it a tough decision.

LanDesk Service Management is a Business & Commerce solution with tags like itsm, service-desk, incident-management, change-management.

It boasts features such as Incident management, Problem management, Change management, Release management, Service catalog management, Knowledge management, Asset management, Configuration management, Service level management and pros including Comprehensive ITSM capabilities, Integration with other LanDesk products, Automation and workflow customization, Reporting and analytics, Mobile access.

On the other hand, Deskero is a Business & Commerce product tagged with kanban, agile, project-management, sprints.

Its standout features include Kanban boards, Epics, Sprints, Assignments, Time tracking, Gantt charts, Resource management, Reporting, Integrations, and it shines with pros like Intuitive interface, Great for agile teams, Flexible boards, Robust features, Affordable pricing.

Feature	LanDesk Service Management	Deskero
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

LanDesk Service Management

Description: LanDesk Service Management is an IT service management software that helps manage IT infrastructure, assets, and services. It includes features like incident management, problem management, change management, release management, service catalog, and more.

Deskero

Description: Deskero is a project management software designed for agile teams. It provides features like kanban boards, epics, sprints, and assignments to manage projects.

Key Features Comparison

LanDesk Service Management Features

• Incident management
• Problem management
• Change management
• Release management
• Service catalog management
• Knowledge management
• Asset management
• Configuration management
• Service level management

Deskero Features

• Kanban boards
• Epics
• Sprints
• Assignments
• Time tracking
• Gantt charts
• Resource management
• Reporting
• Integrations

Pros & Cons Analysis

LanDesk Service Management

Pros

• Comprehensive ITSM capabilities
• Integration with other LanDesk products
• Automation and workflow customization
• Reporting and analytics
• Mobile access

Cons

• Complex and time consuming implementation
• Steep learning curve
• Can be expensive for smaller organizations
• Limited third party integrations

Deskero

Pros

• Intuitive interface
• Great for agile teams
• Flexible boards
• Robust features
• Affordable pricing

Cons

• Steep learning curve
• Mobile app needs work
• Limitations for large teams
• Lacks advanced reporting

Pricing Comparison

LanDesk Service Management

• Subscription-Based
• Pay-As-You-Go

Deskero

• Freemium
• Subscription-Based