Lansweeper vs osTicket

Lansweeper

Description: Lansweeper is an IT asset management software that allows organizations to inventory their IT network infrastructure. It automatically scans network devices like computers, servers, switches, routers, printers etc. and stores the data in a centralized database.

Type: software

osTicket

Description: osTicket is an open source ticket support system that allows companies to track, prioritize, and solve customer support tickets. It is lightweight, easy to set up, and enables efficient workflow.

Type: software

Pricing: Open Source

Lansweeper Features

• Network discovery and inventory
• Hardware and software audits
• Asset management
• License management
• IT documentation
• Change logs
• Config backups
• Vulnerability scans
• Integrations with RMM tools

osTicket Features

• Ticket management
• Email piping
• Knowledgebase
• SLA enforcement
• Canned responses
• Ticket filters
• User roles and permissions
• Multilingual support
• REST API

Lansweeper

• Not listed

osTicket

• Open Source