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LimeSurvey vs Userback

Professional comparison and analysis to help you choose the right software solution for your needs.

LimeSurvey icon
LimeSurvey
Userback icon
Userback

LimeSurvey vs Userback: The Verdict

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature LimeSurvey Userback
Sugggest Score — —
Category Online Services Business & Commerce
Pricing Open Source —

Product Overview

LimeSurvey
LimeSurvey

Description: LimeSurvey is an open source online survey tool for building and publishing online surveys. It allows users to create simple to advanced surveys, add logic like branching, distribute via links, and analyze response data.

Type: software

Pricing: Open Source

Userback
Userback

Description: Userback is a customer feedback and review management software that allows businesses to interact with customers, gather feedback through surveys, analyze feedback data, and manage online reviews.

Type: software

Key Features Comparison

LimeSurvey
LimeSurvey Features
  • Questionnaire building with drag & drop interface
  • Support for different question types like single-choice, multiple-choice, arrays, matrices, etc
  • Skip logic and branching
  • Multiple language support
  • Customizable themes
  • Data export in multiple formats like CSV, Excel, SPSS, etc
  • Statistics and graphs for data analysis
  • Access control and permissions
  • Email notifications and reminders
Userback
Userback Features
  • Collect customer feedback via surveys
  • Analyze feedback data
  • Manage online reviews
  • Interact with customers

Pros & Cons Analysis

LimeSurvey
LimeSurvey
Pros
  • Free and open source
  • Powerful and flexible survey building
  • Good documentation and active community support
  • Self-hosted - data stays with you
  • Feature-rich even in free version
Cons
  • Steep learning curve
  • Setting up and managing surveys requires technical skills
  • Limited free version lacks some advanced features
  • No native mobile app
Userback
Userback
Pros
  • Easy to use interface
  • Powerful analytics and reporting
  • Integrates with popular platforms like Shopify
  • Helps improve customer satisfaction
Cons
  • Can be pricey for small businesses
  • Limited customization options
  • Steep learning curve initially

Pricing Comparison

LimeSurvey
LimeSurvey
  • Open Source
Userback
Userback
  • Not listed

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Learn More About Each Product

LimeSurvey
LimeSurvey
Reviews, pricing & alternatives →
Userback
Userback
Reviews, pricing & alternatives →

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