Userback

Userback is a customer feedback and review management software that allows businesses to interact with customers, gather feedback through surveys, analyze feedback data, and manage online reviews.

Userback alternatives ➤

What is Userback?

Userback is a software solution designed to help businesses manage customer feedback and online reviews. It includes the following key features:

Feedback collection tools like in-app and email surveys to gather customer opinions and suggestions.
Review management to keep track of and respond to reviews on sites like Google, Facebook, and Yelp.
Feedback analytics and reports to uncover insights and monitor satisfaction over time.
Review monitoring to get notified of new reviews and urgent issues needing response.
Integration with popular platforms like Shopify, WooCommerce, and more to centralize data.
Canned response templates, review templating, and custom rules to save time responding.
Team accounts so multiple staff can collaborate managing reviews and feedback.

In summary, Userback aims to help businesses proactively collect feedback through customized surveys, analyze response patterns over time, and promptly address incoming reviews. It's an all-in-one platform for understanding the customer journey and improving experiences based on what they report.

Official Links

Official Website
www.userback.io

The Best Userback Alternatives

Top Apps like Userback

Commenty, BugHerd, zipBoard, not8, Usersnap, Timeline.io, Gleap, Nolt, Heartcount, Survicate, Marker.io, Frontosaur, TrackDuck, BugReplay, Ybug, Pangolin, Loop Feedback, qTrace, Buglog, Bugyard, Flowcast, Cereo, InSite Feedback, Zinputs, DebugMe are some alternatives to Userback.

Sugggest an alternative ❐

Commenty

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BugHerd

BugHerd is a bug tracking and project management tool designed specifically for web and mobile applications. It allows your team members, clients, and beta testers to easily report bugs, tasks, and feedback directly on your website by clicking a small feedback button.When feedback is logged, BugHerd captures a screenshot...

ZipBoard

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Not8

not8 is an open-source, self-hosted note taking application with a focus on privacy and security. It allows users to easily take notes, organize them into notebooks and tags, and sync encrypted data between devices.Some key features of not8 include:Encrypted data storage - All notes are encrypted locally using...

Usersnap

Usersnap is a flexible bug reporting and feedback software designed to improve communication between companies and their customers or users. It allows anyone visiting a website or using a web application to take screenshots, draw on them, and submit visual bug reports or feedback.Some key features of Usersnap include...

Timeline.io

Timeline.io is an easy-to-use online software for building visually engaging interactive timelines. It enables users to quickly and intuitively construct timelines that incorporate text, images, video clips, audio files, hyperlinks and more. The drag-and-drop editor makes adding and arranging timeline elements simple even for those with no design experience...

Gleap

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Nolt

Nolt is an open-source web application for managing user feedback and feature requests. It provides a simple interface where users can submit ideas or requests for new features, improvements, or bug fixes. Other community members can then upvote those submissions to show support.Product and development teams can use Nolt...

Heartcount

Heartcount is a mindfulness and meditation application designed to help users reduce stress, anxiety, and negative emotions through guided meditations, breathing exercises, relaxing music, nature sounds, and mood tracking tools.The app includes a library of guided meditations led by professional meditation teachers that focus on themes like reducing anxiety...

Survicate

Survicate is an user-friendly online survey software designed to help businesses get actionable customer insights through feedback surveys. It provides an intuitive drag-and-drop survey builder to create various types of surveys such as satisfaction surveys, NPS, polls, quizzes, research surveys, and more.Some key features of Survicate include:Multiple survey...

Marker.io

Marker.io is a feature-rich visual collaboration platform used by teams for brainstorming ideas, organizing content, planning projects, and more on an infinite virtual whiteboard.Some key features of Marker.io include:Real-time collaboration allowing teams to work together at the same time from different locationsDiverse templates for agendas, brand...

Frontosaur

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TrackDuck

TrackDuck is a visual feedback and bug tracking software designed specifically for web designers and developers. It integrates directly with design tools like Sketch, Figma, Adobe XD, and others to allow annotated commenting and task management directly on design mocks and prototypes.With TrackDuck, product teams can collaborate more efficiently...

BugReplay

BugReplay is a bug and issue tracking software designed to streamline the bug reporting process for software teams. It provides an intuitive interface for end users to report bugs simply by taking annotated screenshots and screen recordings to capture the exact steps to reproduce issues.Once a bug is reported...

Ybug

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Pangolin

Pangolin is an open-source, cross-platform Notetaking application developed by Pangolin Technologies Inc. It allows users to create rich text notes that support formatting options like bold, italics, highlighting, bullet points, etc.Some key features of Pangolin include:Wiki-style links - You can link notes together like a personal wiki for...

Loop Feedback

Loop Feedback is a software platform designed to improve communication, alignment, and growth for teams and organizations. It makes it easy to collect feedback, have meaningful 1-on-1 conversations, and turn insights into action.With Loop Feedback, team members can securely request or provide feedback to anyone in the organization. The...

QTrace

qTrace is a free and open-source network analyzer and packet capture utility for Windows. It offers advanced features for network troubleshooting, analysis, and monitoring.Some key capabilities of qTrace include:Real-time packet capture and inspection - Capture packets crossing the network, apply filters, inspect packet contents in detail.Advanced protocol...

Buglog

Buglog is an open-source, self-hosted bug tracking and project management application. It is designed to help software development teams manage issues and tasks, track progress, collaborate, and ship quality products.Some key features and highlights of Buglog include:Intuitive issue tracking with customizable workflows and statusesPowerful search and filtering to...

Bugyard

Bugyard is a feature-rich issue tracking and project management application designed for software development teams. It provides a centralized platform to plan, organize, and track all aspects of your software projects.With Bugyard, you can:Log and categorize issues such as bugs, tasks, features, improvementsAssign issues to team members and...

Flowcast

Flowcast is an all-in-one podcast hosting platform designed to simplify the podcasting process for content creators. With Flowcast, podcasters can easily:Record and edit professional-sounding podcasts directly in the browser using Flowcast's integrated audio editorAutomatically generate rich podcast episode webpages called Podpages that include embedded players, shownotes, imagery, and more...

Cereo

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InSite Feedback

InSite Feedback is a robust customer experience (CX) management software designed to help companies connect with customers, collect critical feedback, and turn feedback into insights. Here are some key capabilities:Design visually stunning and mobile-optimized surveys tailored to your business needsDistribute personalized surveys via email, text messages (SMS), web links...

Zinputs

Zinputs is assistive software that provides alternative control methods for your computer's mouse and keyboard. It can be helpful for people with mobility or other accessibility needs.The main feature of Zinputs is that it allows you to control cursor movement, clicks, typing, and other standard mouse and keyboard functions...

DebugMe

DebugMe is a powerful yet easy-to-use debugging and application performance monitoring tool. It provides comprehensive visibility into the runtime behavior of applications to accelerate finding and fixing issues.With DebugMe, developers can quickly instrument logging to output debugging information without restarting the application. The logs provide insights into the application...