InSite Feedback icon

InSite Feedback

InSite Feedback is a customer feedback software that allows businesses to collect, analyze and take action on customer feedback across channels. It features customizable surveys, powerful text analytics, employee feedback capabilities and integration with popular business systems.

What is InSite Feedback?

InSite Feedback is a robust customer experience (CX) management software designed to help companies connect with customers, collect critical feedback, and turn feedback into insights. Here are some key capabilities:

  • Design visually stunning and mobile-optimized surveys tailored to your business needs
  • Distribute personalized surveys via email, text messages (SMS), web links and QR codes
  • Collect feedback across channels including email, SMS, mobile app, website widgets, receipts and more
  • Use powerful text analytics to automatically analyze open-ended survey responses
  • View dashboards and insightful customer journey analytics to identify strengths, weaknesses and opportunities
  • Take immediate action by responding directly to customer feedback
  • Integrate survey data into popular platforms like Salesforce, Microsoft Dynamics and Tableau
  • Automatically route signals to relevant teams to address issues
  • An Employee Pulse option to efficiently collect employee feedback

In summary, InSite Feedback provides a complete suite of customer experience management tools to gather actionable insights from customer and employee feedback that drives growth and loyalty.

Official Links

The Best InSite Feedback Alternatives

Top Apps like InSite Feedback

BugHerd, zipBoard, Usersnap, Userback, Timeline.io, Marker.io, Moqhub, FeaturePeek, Juntoo, Bugyard, Flowcast are some alternatives to InSite Feedback.

BugHerd

BugHerd is a bug tracking and project management tool designed specifically for web and mobile applications. It allows your team members, clients, and beta testers to easily report bugs, tasks, and feedback directly on your website by clicking a small feedback button.When feedback is logged, BugHerd captures a screenshot...

ZipBoard

zipBoard is an online virtual whiteboard and collaboration platform designed for teams to visualize ideas and collaborate remotely. It provides an infinite digital canvas for brainstorming sessions, design sprints, document markup, and more.With zipBoard's versatile toolset, teams can create diagrams, wireframes, and sketches using sticky notes, freeform drawing, basic...

Usersnap

Usersnap is a flexible bug reporting and feedback software designed to improve communication between companies and their customers or users. It allows anyone visiting a website or using a web application to take screenshots, draw on them, and submit visual bug reports or feedback.Some key features of Usersnap include...

Userback

Userback is a software solution designed to help businesses manage customer feedback and online reviews. It includes the following key features:Feedback collection tools like in-app and email surveys to gather customer opinions and suggestions.Review management to keep track of and respond to reviews on sites like Google, Facebook...

Timeline.io

Timeline.io is an easy-to-use online software for building visually engaging interactive timelines. It enables users to quickly and intuitively construct timelines that incorporate text, images, video clips, audio files, hyperlinks and more. The drag-and-drop editor makes adding and arranging timeline elements simple even for those with no design experience...

Marker.io

Marker.io is a feature-rich visual collaboration platform used by teams for brainstorming ideas, organizing content, planning projects, and more on an infinite virtual whiteboard.Some key features of Marker.io include:Real-time collaboration allowing teams to work together at the same time from different locationsDiverse templates for agendas, brand...

Moqhub

Moqhub is an open-source mock API platform that makes it easy for developers to create, share, and collaborate on mock APIs for faster development. It allows you to quickly mock out REST APIs and GraphQL schemas without needing to code and host a real backend.Some key features of Moqhub...

FeaturePeek

FeaturePeek is a product feature flag and release management platform designed to help development teams practice continuous delivery and test features safely without impacting end users. With FeaturePeek, you can:Toggle features on and off remotely - Target features to certain user segments and roll out incrementally before releasing to...

Juntoo

Juntoo is a free, cloud-based video conferencing and online collaboration platform designed for teams and businesses. With Juntoo, users can set up virtual meetings, webinars, conference calls, share screens, collaborate on documents, and chat in real-time from any device.Some key features of Juntoo include:HD video and audio conferencing...

Bugyard

Bugyard is a feature-rich issue tracking and project management application designed for software development teams. It provides a centralized platform to plan, organize, and track all aspects of your software projects.With Bugyard, you can:Log and categorize issues such as bugs, tasks, features, improvementsAssign issues to team members and...

Flowcast

Flowcast is an all-in-one podcast hosting platform designed to simplify the podcasting process for content creators. With Flowcast, podcasters can easily:Record and edit professional-sounding podcasts directly in the browser using Flowcast's integrated audio editorAutomatically generate rich podcast episode webpages called Podpages that include embedded players, shownotes, imagery, and more...