Usersnap icon

Usersnap

Usersnap is a visual feedback and bug reporting software that allows users to provide screenshots and annotations directly on webpages to report issues or give feedback. It integrates with popular platforms like Jira, Trello, Slack etc.

What is Usersnap?

Usersnap is a flexible bug reporting and feedback software designed to improve communication between companies and their customers or users. It allows anyone visiting a website or using a web application to take screenshots, draw on them, and submit visual bug reports or feedback.

Some key features of Usersnap include:

  • Visual feedback - Users can visually show issues, bugs, or suggestions by taking screenshots of the page and annotating with arrows, boxes, text, etc.
  • Powerful integration - Integrates with 3000+ apps like Jira, Asana, Trello, Slack, and more to streamline workflows.
  • Robust privacy controls - Can configure permissions and privacy settings to protect sensitive data.
  • Real-time collaboration - Teams can discuss feedback, prioritize bugs, and more right within Usersnap.
  • Customizable widgets - Offers embeddable widgets and feedback tabs to onboard users.
  • Useful analytics - Tracks performance metrics like trends, resolution time, feedback quality, etc.

Overall, Usersnap is an intuitive visual feedback and bug tracking platform suitable for agile dev teams and companies that value customer voice.

The Best Usersnap Alternatives

Top Apps like Usersnap

Commenty, BugHerd, zipBoard, not8, Userback, Timeline.io, ProjectHuddle, Gleap, Visual Inspector, Marker.io, TrackDuck, BugReplay, Ybug, Pangolin, Web Clipper: Easy Screenshot, Bug Snapshot, Loop Feedback, FeaturePeek, MeetMonocle, qTrace, ReportBugz, Buglog, Bugyard, W3Dart, Flowcast, Cereo, InSite Feedback, Wantoo.io, Zinputs, DebugMe, Webscope are some alternatives to Usersnap.

Commenty

Commenty is a lightweight browser extension used for annotating, highlighting, and adding contextual commentary to web pages. It provides users with a simple way to select sections of text or other page elements and attach textual notes or other metadata.Once installed in the browser, Commenty presents an unintrusive sidebar...

BugHerd

BugHerd is a bug tracking and project management tool designed specifically for web and mobile applications. It allows your team members, clients, and beta testers to easily report bugs, tasks, and feedback directly on your website by clicking a small feedback button.When feedback is logged, BugHerd captures a screenshot...

ZipBoard

zipBoard is an online virtual whiteboard and collaboration platform designed for teams to visualize ideas and collaborate remotely. It provides an infinite digital canvas for brainstorming sessions, design sprints, document markup, and more.With zipBoard's versatile toolset, teams can create diagrams, wireframes, and sketches using sticky notes, freeform drawing, basic...

Not8

not8 is an open-source, self-hosted note taking application with a focus on privacy and security. It allows users to easily take notes, organize them into notebooks and tags, and sync encrypted data between devices.Some key features of not8 include:Encrypted data storage - All notes are encrypted locally using...

Userback

Userback is a software solution designed to help businesses manage customer feedback and online reviews. It includes the following key features:Feedback collection tools like in-app and email surveys to gather customer opinions and suggestions.Review management to keep track of and respond to reviews on sites like Google, Facebook...

Timeline.io

Timeline.io is an easy-to-use online software for building visually engaging interactive timelines. It enables users to quickly and intuitively construct timelines that incorporate text, images, video clips, audio files, hyperlinks and more. The drag-and-drop editor makes adding and arranging timeline elements simple even for those with no design experience...

ProjectHuddle

ProjectHuddle is an intuitive online project management and collaboration software designed to help teams plan, track and deliver projects more effectively. It provides a centralized workspace for teams to collaborate across tasks, documents, conversations and projects.With ProjectHuddle, teams can break down project goals into actionable tasks and to-do lists...

Gleap

Gleap is an explainer video software used to create professional animated videos designed to explain products, services, concepts, or ideas to viewers. It allows users with no video editing or graphic design experience to quickly and easily produce high-quality animation videos.With Gleap, users can choose from a variety of...

Visual Inspector

Visual Inspector is a visual web debugging and testing tool designed to help web developers and quality assurance testers debug and test web applications by visually highlighting and tracking HTML elements, CSS styles, layout issues, and network requests in real-time.It provides a graphical overlay on top of web pages...

Marker.io

Marker.io is a feature-rich visual collaboration platform used by teams for brainstorming ideas, organizing content, planning projects, and more on an infinite virtual whiteboard.Some key features of Marker.io include:Real-time collaboration allowing teams to work together at the same time from different locationsDiverse templates for agendas, brand...

TrackDuck

TrackDuck is a visual feedback and bug tracking software designed specifically for web designers and developers. It integrates directly with design tools like Sketch, Figma, Adobe XD, and others to allow annotated commenting and task management directly on design mocks and prototypes.With TrackDuck, product teams can collaborate more efficiently...

BugReplay

BugReplay is a bug and issue tracking software designed to streamline the bug reporting process for software teams. It provides an intuitive interface for end users to report bugs simply by taking annotated screenshots and screen recordings to capture the exact steps to reproduce issues.Once a bug is reported...

Ybug

Ybug is an open-source bug tracking and project management tool designed for software development teams. It provides a streamlined interface to track bugs, tasks, features, and other issues related to software projects.Some key features and benefits of Ybug include:Intuitive bug/issue tracking with customizable fields, workflows, priorities, and...

Pangolin

Pangolin is an open-source, cross-platform Notetaking application developed by Pangolin Technologies Inc. It allows users to create rich text notes that support formatting options like bold, italics, highlighting, bullet points, etc.Some key features of Pangolin include:Wiki-style links - You can link notes together like a personal wiki for...

Web Clipper: Easy Screenshot

Web Clipper: Easy Screenshot is a browser extension available for Chrome, Firefox, and Edge that makes capturing, editing, and sharing screenshots fast and simple. With just one click, it allows you to take full page or customizable screenshots of any web content you're viewing.Once you take a screenshot, Web...

Bug Snapshot

Bug Snapshot is a web-based bug tracking and test management software designed for software development teams. It provides a centralized platform to log software bugs, track their status through the fix cycle, assign bugs to developers, and manage QA testing efforts.Key features of Bug Snapshot include:Intuitive bug tracking...

Loop Feedback

Loop Feedback is a software platform designed to improve communication, alignment, and growth for teams and organizations. It makes it easy to collect feedback, have meaningful 1-on-1 conversations, and turn insights into action.With Loop Feedback, team members can securely request or provide feedback to anyone in the organization. The...

FeaturePeek

FeaturePeek is a product feature flag and release management platform designed to help development teams practice continuous delivery and test features safely without impacting end users. With FeaturePeek, you can:Toggle features on and off remotely - Target features to certain user segments and roll out incrementally before releasing to...

MeetMonocle

MeetMonocle is a video conferencing and webinar software designed to provide an intuitive user experience for online meetings, presentations, and collaboration. Some key features of MeetMonocle include:HD video and audio quality for meetings and webinarsScreen sharing for presentations and document collaborationCustomizable layouts and branding optionsWhiteboard and annotation toolsCloud recording...

QTrace

qTrace is a free and open-source network analyzer and packet capture utility for Windows. It offers advanced features for network troubleshooting, analysis, and monitoring.Some key capabilities of qTrace include:Real-time packet capture and inspection - Capture packets crossing the network, apply filters, inspect packet contents in detail.Advanced protocol...

ReportBugz

ReportBugz is a popular web-based bug and issue tracking system used by software development and IT teams. It provides a centralized system for reporting, categorizing, assigning, and tracking bugs and defects throughout the software development and testing lifecycle.Key features of ReportBugz include:Intuitive web interface for submitting and managing...

Buglog

Buglog is an open-source, self-hosted bug tracking and project management application. It is designed to help software development teams manage issues and tasks, track progress, collaborate, and ship quality products.Some key features and highlights of Buglog include:Intuitive issue tracking with customizable workflows and statusesPowerful search and filtering to...

Bugyard

Bugyard is a feature-rich issue tracking and project management application designed for software development teams. It provides a centralized platform to plan, organize, and track all aspects of your software projects.With Bugyard, you can:Log and categorize issues such as bugs, tasks, features, improvementsAssign issues to team members and...

W3Dart

W3Dart is an open-source JavaScript web development framework created by W3Layouts for building user interfaces and single-page applications. Released in 2018, W3Dart allows web developers to build scalable, high-performance web apps with modular and reusable components.Some key features of W3Dart include:Modular system - W3Dart...

Flowcast

Flowcast is an all-in-one podcast hosting platform designed to simplify the podcasting process for content creators. With Flowcast, podcasters can easily:Record and edit professional-sounding podcasts directly in the browser using Flowcast's integrated audio editorAutomatically generate rich podcast episode webpages called Podpages that include embedded players, shownotes, imagery, and more...

Cereo

Cereo is a customer data platform (CDP) designed to create unified customer profiles by collecting data from various sources like your website, mobile apps, CRM systems, email platforms etc. It builds a persistent, 360-degree view of each customer by stitching together transactional, behavioral, and observational data.Key capabilities include:Data...

InSite Feedback

InSite Feedback is a robust customer experience (CX) management software designed to help companies connect with customers, collect critical feedback, and turn feedback into insights. Here are some key capabilities:Design visually stunning and mobile-optimized surveys tailored to your business needsDistribute personalized surveys via email, text messages (SMS), web links...

Wantoo.io

Wantoo.io is a customer feedback software designed to help businesses better understand and act on customer needs. It includes the following key features:Feedback collection - Wantoo provides various channels to gather customer feedback including in-app surveys, email surveys after purchases/support issues, feedback widgets on websites, and review...

Zinputs

Zinputs is assistive software that provides alternative control methods for your computer's mouse and keyboard. It can be helpful for people with mobility or other accessibility needs.The main feature of Zinputs is that it allows you to control cursor movement, clicks, typing, and other standard mouse and keyboard functions...

DebugMe

DebugMe is a powerful yet easy-to-use debugging and application performance monitoring tool. It provides comprehensive visibility into the runtime behavior of applications to accelerate finding and fixing issues.With DebugMe, developers can quickly instrument logging to output debugging information without restarting the application. The logs provide insights into the application...

Webscope

Webscope is an open-source web analytics software designed to provide website owners and marketers with actionable insights into their website traffic and visitor behavior. As an open-source alternative to Google Analytics, Webscope focuses on providing transparent and easy-to-understand web analytics rather than complex data.Some key features of Webscope include...