Usersnap
Usersnap is a visual feedback and bug reporting software that allows users to provide screenshots and annotations directly on webpages to report issues or give feedback. It integrates with popular platforms like Jira, Trello, Slack etc.
feedback
bug-tracking
annotations
screenshots
webpages
Usersnap: Visual Feedback & Bug Reporting Software
Visual feedback and bug reporting software allowing users to provide screenshots and annotations directly on webpages to report issues or give feedback, integrating with popular platforms like Jira, Trello, Slack etc.
What is Usersnap?
Usersnap is a flexible bug reporting and feedback software designed to improve communication between companies and their customers or users. It allows anyone visiting a website or using a web application to take screenshots, draw on them, and submit visual bug reports or feedback.
Some key features of Usersnap include:
- Visual feedback - Users can visually show issues, bugs, or suggestions by taking screenshots of the page and annotating with arrows, boxes, text, etc.
- Powerful integration - Integrates with 3000+ apps like Jira, Asana, Trello, Slack, and more to streamline workflows.
- Robust privacy controls - Can configure permissions and privacy settings to protect sensitive data.
- Real-time collaboration - Teams can discuss feedback, prioritize bugs, and more right within Usersnap.
- Customizable widgets - Offers embeddable widgets and feedback tabs to onboard users.
- Useful analytics - Tracks performance metrics like trends, resolution time, feedback quality, etc.
Overall, Usersnap is an intuitive visual feedback and bug tracking platform suitable for agile dev teams and companies that value customer voice.
Usersnap Features
Features
- Visual feedback and annotation
- Bug reporting
- Screenshot capture
- Integration with platforms like Jira, Trello, Slack
- Web accessibility testing
- User testing
Pricing
- Freemium
- Subscription-Based
Pros
Easy to use
Good integration options
Useful for UX designers and developers
Can be used for user testing
Cons
Limited features in free plan
Can be pricey for small teams
Lacks advanced analytics
Official Links
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