Live Chat 3 vs Tidio

Struggling to choose between Live Chat 3 and Tidio ? Both products offer unique advantages, making it a tough decision.

Live Chat 3 is a Social & Communications solution with tags like chat, messaging, website, realtime, analytics.

It boasts features such as Unlimited agents, Canned responses, Chat transfer, Real-time analytics, Integrations with CRM and help desk software and pros including Easy to use interface, Customizable chat widget, Multiple chat routing options, Detailed real-time analytics, Seamless integration with popular apps.

On the other hand, Tidio is a Social & Communications product tagged with chat, messaging, customer-service, website.

Its standout features include Live chat, Chatbots, Email marketing, Knowledge base, Analytics and reports, and it shines with pros like Easy to use interface, Integrates with popular platforms, Provides analytics and reports, Has chatbot builder, Offers multi-channel support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Live Chat 3

Live Chat 3

Live Chat 3 is a live chat and messaging software designed for websites. It allows website owners to communicate with visitors in real-time through chat windows. Key features include unlimited agents, canned responses, chat transfer, real-time analytics, and integrations with CRM and help desk software.

Categories:
chat messaging website realtime analytics

Live Chat 3 Features

  1. Unlimited agents
  2. Canned responses
  3. Chat transfer
  4. Real-time analytics
  5. Integrations with CRM and help desk software

Pricing

  • Subscription-Based

Pros

Easy to use interface

Customizable chat widget

Multiple chat routing options

Detailed real-time analytics

Seamless integration with popular apps

Cons

Limited customization options

No video or voice chat

More expensive than some competitors

Mobile app could be better


Tidio

Tidio

Tidio is a live chat and messaging software for websites. It allows website owners to communicate with visitors in real-time via chat to improve customer service and sales.

Categories:
chat messaging customer-service website

Tidio Features

  1. Live chat
  2. Chatbots
  3. Email marketing
  4. Knowledge base
  5. Analytics and reports

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Integrates with popular platforms

Provides analytics and reports

Has chatbot builder

Offers multi-channel support

Cons

Can get expensive for larger teams

Limited customization options

No call support

No white-label options