Live Chat Live Help vs MyLiveChat

Struggling to choose between Live Chat Live Help and MyLiveChat? Both products offer unique advantages, making it a tough decision.

Live Chat Live Help is a Social & Communications solution with tags like live-chat, help-desk, customer-support, realtime-communication, visitor-tracking, chat-widgets.

It boasts features such as Real-time chat widget, Agent roles and permissions, Canned responses, Visitor tracking, Chat transcripts and reporting and pros including Easy to set up and use, Multiple chat widgets for different pages, Customizable interface, Mobile app for agents, Integrates with popular CRMs.

On the other hand, MyLiveChat is a Social & Communications product tagged with live-chat, messaging, realtime, analytics, mobile-apps.

Its standout features include Unlimited agents, Canned responses, Email integration, Mobile apps, Analytics, and it shines with pros like Easy to use interface, Customizable chat widget, Real-time visitor monitoring, Automated greetings, Detailed analytics.

Feature	Live Chat Live Help	MyLiveChat
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Live Chat Live Help

Description: Live Chat Live Help is a live chat and help desk software that allows companies to communicate with website visitors in real-time. It offers features like chat widgets, visitor tracking, agent roles, canned responses, and reporting.

MyLiveChat

Description: MyLiveChat is a live chat and messaging software designed for businesses to communicate with website visitors in real-time. It offers features like unlimited agents, canned responses, email integration, mobile apps, and analytics.

Key Features Comparison

Live Chat Live Help Features

• Real-time chat widget
• Agent roles and permissions
• Canned responses
• Visitor tracking
• Chat transcripts and reporting

MyLiveChat Features

• Unlimited agents
• Canned responses
• Email integration
• Mobile apps
• Analytics

Pros & Cons Analysis

Live Chat Live Help

Pros

• Easy to set up and use
• Multiple chat widgets for different pages
• Customizable interface
• Mobile app for agents
• Integrates with popular CRMs

Cons

• Limited features in free plan
• No phone or email support
• Third-party integrations cost extra
• Can be pricey for larger teams

MyLiveChat

Pros

• Easy to use interface
• Customizable chat widget
• Real-time visitor monitoring
• Automated greetings
• Detailed analytics

Cons

• Limited third-party integrations
• No phone support
• Can get pricey for large teams

Pricing Comparison

Live Chat Live Help

• Freemium
• Subscription-Based

MyLiveChat

• Freemium
• Subscription-Based