Live Chat Live Help vs MyLiveChat

Struggling to choose between Live Chat Live Help and MyLiveChat? Both products offer unique advantages, making it a tough decision.

Live Chat Live Help is a Social & Communications solution with tags like live-chat, help-desk, customer-support, realtime-communication, visitor-tracking, chat-widgets.

It boasts features such as Real-time chat widget, Agent roles and permissions, Canned responses, Visitor tracking, Chat transcripts and reporting and pros including Easy to set up and use, Multiple chat widgets for different pages, Customizable interface, Mobile app for agents, Integrates with popular CRMs.

On the other hand, MyLiveChat is a Social & Communications product tagged with live-chat, messaging, realtime, analytics, mobile-apps.

Its standout features include Unlimited agents, Canned responses, Email integration, Mobile apps, Analytics, and it shines with pros like Easy to use interface, Customizable chat widget, Real-time visitor monitoring, Automated greetings, Detailed analytics.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Live Chat Live Help

Live Chat Live Help

Live Chat Live Help is a live chat and help desk software that allows companies to communicate with website visitors in real-time. It offers features like chat widgets, visitor tracking, agent roles, canned responses, and reporting.

Categories:
live-chat help-desk customer-support realtime-communication visitor-tracking chat-widgets

Live Chat Live Help Features

  1. Real-time chat widget
  2. Agent roles and permissions
  3. Canned responses
  4. Visitor tracking
  5. Chat transcripts and reporting

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Multiple chat widgets for different pages

Customizable interface

Mobile app for agents

Integrates with popular CRMs

Cons

Limited features in free plan

No phone or email support

Third-party integrations cost extra

Can be pricey for larger teams


MyLiveChat

MyLiveChat

MyLiveChat is a live chat and messaging software designed for businesses to communicate with website visitors in real-time. It offers features like unlimited agents, canned responses, email integration, mobile apps, and analytics.

Categories:
live-chat messaging realtime analytics mobile-apps

MyLiveChat Features

  1. Unlimited agents
  2. Canned responses
  3. Email integration
  4. Mobile apps
  5. Analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable chat widget

Real-time visitor monitoring

Automated greetings

Detailed analytics

Cons

Limited third-party integrations

No phone support

Can get pricey for large teams