Live Chat Live Help
Live Chat Live Help is a live chat and help desk software that allows companies to communicate with website visitors in real-time. It offers features like chat widgets, visitor tracking, agent roles, canned responses, and reporting.
live-chat
help-desk
customer-support
realtime-communication
visitor-tracking
chat-widgets
Live Chat Live Help
Live Chat Live Help is a live chat and help desk software that allows companies to communicate with website visitors in real-time. It offers features like chat widgets, visitor tracking, agent roles, canned responses, and reporting.
What is Live Chat Live Help?
Live Chat Live Help is a feature-rich live chat and help desk software solution designed for companies who want to improve sales and customer support. It lets you add chat widgets to your website to interact with visitors in real-time and convert them into customers.
Key features include:
- Chat widgets with customizable themes to match your branding
- Visitor tracking to see pages visited and collect data
- Agent roles and permissions for managing large teams
- Canned responses to quickly answer common questions
- Cross-device support for mobiles, tablets and desktops
- Real-time analytics and historical reports on chat metrics
- Third-party integrations with tools like Salesforce, Shopify and more
- API access for further customization as per business needs
Live Chat Live Help makes it easy to engage your website visitors, gather feedback, provide support, and increase sales. With its intuitive interface, robust features and reliability, it's a great choice for companies wanting to improve customer experience.
Live Chat Live Help Features
Features
- Real-time chat widget
- Agent roles and permissions
- Canned responses
- Visitor tracking
- Chat transcripts and reporting
Pricing
- Freemium
- Subscription-Based
Pros
Easy to set up and use
Multiple chat widgets for different pages
Customizable interface
Mobile app for agents
Integrates with popular CRMs
Cons
Limited features in free plan
No phone or email support
Third-party integrations cost extra
Can be pricey for larger teams
Official Links
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