
Description: Live Chat Suite is a live chat and help desk software that allows businesses to communicate with website visitors in real-time. It offers features like unlimited agents, canned responses, visitor monitoring, and integrations with popular apps.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Freshchat is a customer engagement and support software designed for sales and support teams. It provides features like live chat, bots, shared inboxes, and automation workflows to help teams manage customer conversations across multiple channels.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API