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Live Guide vs LiveAgent

A side-by-side look at Live Guide and LiveAgent. For an in-depth review of either product, follow the links below.

Live Guide

Live Guide

Remote Work & Education

Live Guide is a remote assistance software that allows support agents to see and control end user devices to troubleshoot issues in real time. It includes screen sharing, annotation tools and session recording.

screen-sharingremote-controlremote-assistancetroubleshootingsupport
LiveAgent

LiveAgent

Online Services

LiveAgent is a cloud-based customer service software that provides businesses with omnichannel support like live chat, email management, helpdesk ticketing system, and knowledge base capabilities. It helps manage customer queries and issues efficiently.

live-chathelpdeskknowledge-basecustomer-support