
Description: LiveAgent is a cloud-based customer service software that provides businesses with omnichannel support like live chat, email management, helpdesk ticketing system, and knowledge base capabilities. It helps manage customer queries and issues efficiently.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: basma.ai is an AI-powered sales engagement platform that helps companies optimize their sales process and outreach. It provides features like AI-generated emails, predictive lead scoring, and conversational AI to qualify and convert leads faster.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API