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LiveAgent vs Lotus Improv

A side-by-side look at LiveAgent and Lotus Improv. For an in-depth review of either product, follow the links below.

LiveAgent

LiveAgent

Online Services

LiveAgent is a cloud-based customer service software that provides businesses with omnichannel support like live chat, email management, helpdesk ticketing system, and knowledge base capabilities. It helps manage customer queries and issues efficiently.

live-chathelpdeskknowledge-basecustomer-support
Lotus Improv

Lotus Improv

Office & Productivity

Lotus Improv is a spreadsheet software program focused on business modeling, simulations, and analysis. It uses an object-oriented approach and includes features for visual programming, scenario analysis, and dynamic visualization.

business-modelingsimulationsanalysisobjectorientedvisual-programmingscenario-analysisdynamic-visualization