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LiveAgent vs Spectrum Chat

A side-by-side look at LiveAgent and Spectrum Chat. For an in-depth review of either product, follow the links below.

LiveAgent

LiveAgent

Online Services

LiveAgent is a cloud-based customer service software that provides businesses with omnichannel support like live chat, email management, helpdesk ticketing system, and knowledge base capabilities. It helps manage customer queries and issues efficiently.

live-chathelpdeskknowledge-basecustomer-support
Spectrum Chat

Spectrum Chat

Social & Communications

Spectrum Chat is a free and open-source instant messaging platform developed by IBM. It offers secure and encrypted messaging, voice and video calling, file sharing capabilities, and integrations with third-party applications.

messagingvoice-callingvideo-callingfile-sharingencryption