Liveeds vs Confidist

Struggling to choose between Liveeds and Confidist? Both products offer unique advantages, making it a tough decision.

Liveeds is a Online Services solution with tags like live-chat, realtime-support, visitor-tracking, chat-transfers, canned-responses, visitor-profiles.

It boasts features such as Real-time visitor tracking, Live chat, Chat transfers, Canned responses, Visitor profiles and pros including Improves customer engagement, Provides quick support to customers, Allows agents to handle multiple chats, Pre-defined responses save time, Visitor profiles provide context.

On the other hand, Confidist is a Online Services product tagged with survey, questionnaire, opensource.

Its standout features include Create and publish online surveys, Drag-and-drop survey builder, Customizable survey themes, Question randomization, Skip logic, Data export, Real-time results, Custom reports, and it shines with pros like Free and open source, No limit on number of surveys or responses, Self-hosted option available, Highly customizable, Active development community.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Liveeds

Liveeds

Liveeds is a live chat and support software that allows companies to communicate with customers in real-time on their website. It has features like real-time visitor tracking, chat transfers, canned responses, and visitor profiles to improve customer experience.

Categories:
live-chat realtime-support visitor-tracking chat-transfers canned-responses visitor-profiles

Liveeds Features

  1. Real-time visitor tracking
  2. Live chat
  3. Chat transfers
  4. Canned responses
  5. Visitor profiles

Pricing

  • Subscription-Based

Pros

Improves customer engagement

Provides quick support to customers

Allows agents to handle multiple chats

Pre-defined responses save time

Visitor profiles provide context

Cons

Can be intrusive for some visitors

Additional cost for live chat software

Requires staffing for 24/7 coverage

Canned responses seem impersonal

Complex features have learning curve


Confidist

Confidist

Confidist is an open-source alternative to SurveyMonkey for creating online surveys and questionnaires. It provides an easy-to-use interface for building surveys with different types of questions.

Categories:
survey questionnaire opensource

Confidist Features

  1. Create and publish online surveys
  2. Drag-and-drop survey builder
  3. Customizable survey themes
  4. Question randomization
  5. Skip logic
  6. Data export
  7. Real-time results
  8. Custom reports

Pricing

  • Open Source
  • Self-Hosted

Pros

Free and open source

No limit on number of surveys or responses

Self-hosted option available

Highly customizable

Active development community

Cons

Steeper learning curve than some competitors

Limited built-in analysis features

Less intuitive UI than some commercial options

Lacks some advanced features like data piping