Liveeds vs Confidist

Struggling to choose between Liveeds and Confidist? Both products offer unique advantages, making it a tough decision.

Liveeds is a Online Services solution with tags like live-chat, realtime-support, visitor-tracking, chat-transfers, canned-responses, visitor-profiles.

It boasts features such as Real-time visitor tracking, Live chat, Chat transfers, Canned responses, Visitor profiles and pros including Improves customer engagement, Provides quick support to customers, Allows agents to handle multiple chats, Pre-defined responses save time, Visitor profiles provide context.

On the other hand, Confidist is a Online Services product tagged with survey, questionnaire, opensource.

Its standout features include Create and publish online surveys, Drag-and-drop survey builder, Customizable survey themes, Question randomization, Skip logic, Data export, Real-time results, Custom reports, and it shines with pros like Free and open source, No limit on number of surveys or responses, Self-hosted option available, Highly customizable, Active development community.

Feature	Liveeds	Confidist
Overall Score	N/A	N/A
Primary Category	Online Services	Online Services

Product Overview

Liveeds

Description: Liveeds is a live chat and support software that allows companies to communicate with customers in real-time on their website. It has features like real-time visitor tracking, chat transfers, canned responses, and visitor profiles to improve customer experience.

Confidist

Description: Confidist is an open-source alternative to SurveyMonkey for creating online surveys and questionnaires. It provides an easy-to-use interface for building surveys with different types of questions.

Key Features Comparison

Liveeds Features

• Real-time visitor tracking
• Live chat
• Chat transfers
• Canned responses
• Visitor profiles

Confidist Features

• Create and publish online surveys
• Drag-and-drop survey builder
• Customizable survey themes
• Question randomization
• Skip logic
• Data export
• Real-time results
• Custom reports

Pros & Cons Analysis

Liveeds

Pros

• Improves customer engagement
• Provides quick support to customers
• Allows agents to handle multiple chats
• Pre-defined responses save time
• Visitor profiles provide context

Cons

• Can be intrusive for some visitors
• Additional cost for live chat software
• Requires staffing for 24/7 coverage
• Canned responses seem impersonal
• Complex features have learning curve

Confidist

Pros

• Free and open source
• No limit on number of surveys or responses
• Self-hosted option available
• Highly customizable
• Active development community

Cons

• Steeper learning curve than some competitors
• Limited built-in analysis features
• Less intuitive UI than some commercial options
• Lacks some advanced features like data piping

Pricing Comparison

Liveeds

• Subscription-Based

Confidist

• Open Source
• Self-Hosted