Liveeds vs Emerald Chat

Struggling to choose between Liveeds and Emerald Chat? Both products offer unique advantages, making it a tough decision.

Liveeds is a Online Services solution with tags like live-chat, realtime-support, visitor-tracking, chat-transfers, canned-responses, visitor-profiles.

It boasts features such as Real-time visitor tracking, Live chat, Chat transfers, Canned responses, Visitor profiles and pros including Improves customer engagement, Provides quick support to customers, Allows agents to handle multiple chats, Pre-defined responses save time, Visitor profiles provide context.

On the other hand, Emerald Chat is a Social & Communications product tagged with video-chat, anonymous, open-source, free.

Its standout features include Anonymous video chat, Text chat, Interest-based chat (select topics to match with others), Private (one-on-one) or group chat, Webcam and microphone support, Customizable profile, Chat history, Multi-language support, and it shines with pros like Completely free, No registration required, Anonymous, Easy to use, Active user base, Interest-based matching.

Feature	Liveeds	Emerald Chat
Overall Score	N/A	N/A
Primary Category	Online Services	Social & Communications

Product Overview

Liveeds

Description: Liveeds is a live chat and support software that allows companies to communicate with customers in real-time on their website. It has features like real-time visitor tracking, chat transfers, canned responses, and visitor profiles to improve customer experience.

Emerald Chat

Description: Emerald Chat is an open-source, anonymous video chat service. It allows users to connect with random strangers around the world for text and video conversations. The service is completely free and requires no registration or personal information to use.

Key Features Comparison

Liveeds Features

• Real-time visitor tracking
• Live chat
• Chat transfers
• Canned responses
• Visitor profiles

Emerald Chat Features

• Anonymous video chat
• Text chat
• Interest-based chat (select topics to match with others)
• Private (one-on-one) or group chat
• Webcam and microphone support
• Customizable profile
• Chat history
• Multi-language support

Pros & Cons Analysis

Liveeds

Pros

• Improves customer engagement
• Provides quick support to customers
• Allows agents to handle multiple chats
• Pre-defined responses save time
• Visitor profiles provide context

Cons

• Can be intrusive for some visitors
• Additional cost for live chat software
• Requires staffing for 24/7 coverage
• Canned responses seem impersonal
• Complex features have learning curve

Emerald Chat

Pros

• Completely free
• No registration required
• Anonymous
• Easy to use
• Active user base
• Interest-based matching

Cons

• Potential for inappropriate behavior
• Limited customization options
• Technical issues
• Spam bots

Pricing Comparison

Liveeds

• Subscription-Based

Emerald Chat

• Free
• Open Source