LiveHive vs People.ai
Struggling to choose between LiveHive and People.ai? Both products offer unique advantages, making it a tough decision.
LiveHive is a Business & Commerce solution with tags like customer-service, live-chat, social-media, unified-inbox, customer-engagement.
It boasts features such as Unified inbox, Team collaboration, Omnichannel support, Real-time analytics, Customizable workflows, CRM integrations, Knowledge base, Ticket management, Service level agreements, Automation, Reporting and pros including Improves team collaboration, Omnichannel support, Easy to use interface, Real-time analytics, Customizable workflows, Integrates with popular CRMs, Robust automation features.
On the other hand, People.ai is a Ai Tools & Services product tagged with conversational-ai, sales-automation, pipeline-management, call-guidance, data-capture.
Its standout features include Real-time AI assistant for sales calls, Conversation intelligence - analyze past sales calls to surface insights, Automated data capture from calls and meetings, Intelligent reminders and follow-ups, Sales analytics and forecasting, Chrome extension for easy use, and it shines with pros like Increases sales rep productivity, Improves sales forecasting accuracy, Automates manual data entry, Provides actionable insights from customer interactions, Easy to use with seamless integration.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
LiveHive
LiveHive is a customer service software that allows companies to engage with customers across multiple channels like email, live chat, social media from a unified inbox. It enables teams to collaborate for better customer experiences.
Categories:
LiveHive Features
- Unified inbox
- Team collaboration
- Omnichannel support
- Real-time analytics
- Customizable workflows
- CRM integrations
- Knowledge base
- Ticket management
- Service level agreements
- Automation
- Reporting
Pricing
- Subscription-Based
Pros
Cons
People.ai
People.ai is a conversational AI platform for sales that helps sales teams capture more pipeline and close more deals. It provides guidance during calls, analyzes past conversations to surface insights, and automates tasks like data capture and follow-ups.
Categories:
People.ai Features
- Real-time AI assistant for sales calls
- Conversation intelligence - analyze past sales calls to surface insights
- Automated data capture from calls and meetings
- Intelligent reminders and follow-ups
- Sales analytics and forecasting
- Chrome extension for easy use
Pricing
- Subscription-Based