LiveHive

LiveHive is a customer service software that allows companies to engage with customers across multiple channels like email, live chat, social media from a unified inbox. It enables teams to collaborate for better customer experiences.

LiveHive alternatives ➤

What is LiveHive?

LiveHive is a cloud-based customer service software designed to help companies deliver exceptional customer experiences across multiple channels. It brings all customer conversations from email, phone, live chat, social media and messaging apps into one unified inbox.

This allows customer service teams to handle all inquiries from a single platform, seamlessly collaborate with team members, and engage customers on their preferred channels. Some key features of LiveHive include:

Unified inbox - All customer conversations across channels are merged into one chronological feed for context.
Smart work assignment - Automatic and skills-based routing gets each inquiry to the right team member.
Team collaboration - Agents can transfer chats, share screens, leave comments to assist teammates.
Integrations - Connect to popular business tools like Shopify, Zendesk, Salesforce and more.
Reporting and analytics - Gain full visibility into critical service metrics to identify areas of improvement.
Omnichannel engagement - Engage customers on the channels they prefer - email, live chat, social media, messaging apps.
Mobile-ready - Agents can work seamlessly on-the-go with native mobile apps.

Overall, LiveHive is ideal for support, sales and success teams looking to deliver connected customer experiences and drive customer satisfaction across channels.

Official Links

Official Website
www.livehive.com

The Best LiveHive Alternatives

Top Apps like LiveHive

Attach.io, Regpack, Fileboard, Sales Tracking Portal, ClinchPad, Simple Sales Tracking, In-Mobility CRM, Gobot, Membrain, SalesScreen, SalesX.io, TaskPutty, People.ai, Ace of Sales, Pipetop are some alternatives to LiveHive.

Sugggest an alternative ❐

Attach.io

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Regpack

Regpack is an easy-to-use online registration and event management software designed for streamlining registrations for events, classes, programs, and trainings. Some key features of Regpack include:Customizable registration forms with options to accept payments, require uploads, ask custom questions, and more.Real-time registration data and reporting to monitor sign-ups and...

Fileboard

Fileboard is a free and open-source web application for file sharing and collaboration. Developed using PHP and JavaScript, it allows individuals and teams to easily upload, manage, share and collaborate on files securely online.Some key features of Fileboard include:Drag and drop file uploads from desktop or mobile devices...

Sales Tracking Portal

Sales Tracking Portal is a comprehensive customer relationship management (CRM) platform designed for small and medium-sized businesses to manage sales pipelines and opportunities. It allows companies to organize prospect and customer data, track deal stages, automate workflows, generate insightful reports on sales performance, and more.Key features of Sales Tracking...

ClinchPad

ClinchPad is a free, open-source note taking application for Windows. It provides a simple yet powerful way to organize your thoughts, ideas, notes and more on your computer.Some of the key features of ClinchPad include:Create unlimited notebooks to categorize your notesRich text editor with Markdown formatting supportAdd images...

Simple Sales Tracking

Simple Sales Tracking is an easy-to-use sales tracking and reporting software aimed at small and medium sized businesses. It provides an intuitive interface for sales reps or business owners to quickly log details about each sale such as date, customer name, sale amount, products/services sold, and any relevant notes...

In-Mobility CRM

In-Mobility CRM is a customer relationship management (CRM) solution built to enable mobile field service businesses to manage all customer interactions from anywhere using any device. It is designed to address the unique needs of mobile field services, contractors, home services, delivery businesses and more.Key features of In-Mobility CRM...

Gobot

Gobot is an open source robotics and Internet of Things (IoT) framework written in the Go programming language. It allows you to control connected devices like robots, drones, toys and more using idiomatic Go language constructs.Some key features of Gobot include:Cross-platform support for various hardware like Arduino, Raspberry...

Membrain

Membrain is an intuitive and feature-rich mind mapping and brainstorming software. It enables individuals and teams to visually organize ideas, brainstorm concepts, structure projects, and more using flexible mind maps.With Membrain, users can create colorful and interactive mind maps using images, attachments, comments, tags, task lists and more. It's...

SalesScreen

SalesScreen is a cloud-based customer relationship management (CRM) platform optimized for small to medium-sized B2B sales teams. With SalesScreen, sales reps can manage their entire sales pipeline in one place for improved visibility and forecasting.Key features of SalesScreen CRM include:Contact Management - Organize all your prospects and...

SalesX.io

SalesX.io is a comprehensive sales engagement and productivity platform built to optimize sales processes. It brings together lead management, email sequencing, calling, event tracking, and analytics into one easy-to-use system designed specifically for high-performance sales teams.With SalesX.io, sales reps can automatically track email opens and clicks to...

TaskPutty

TaskPutty is a user-friendly and customizable task management application for Windows. It helps users stay organized by providing various tools to manage tasks, set reminders, track time, and boost everyday productivity.With an intuitive interface, TaskPutty allows users to easily create categorized task lists and subtasks. Custom tags and priorities...

People.ai

People.ai is an artificial intelligence-powered conversation intelligence platform designed for sales teams to help them have better sales conversations, close more deals faster, and eliminate manual note-taking and activity capture.Key features of People.ai include:Real-time conversational guidance - Provides prompts, talking points, reminders during sales calls via...

Ace of Sales

Ace of Sales is a cloud-based customer relationship management (CRM) and sales automation software designed specifically for small businesses. It aims to provide an all-in-one solution to simplify and automate key aspects of the sales process.Key features of Ace of Sales include: Contact Management: Organize your contacts and interactions...

Pipetop

Pipetop is a powerful yet easy-to-use automation app for iPhone and iPad that allows you to streamline repetitive tasks and workflows. With an intuitive drag-and-drop interface, you can automate almost anything you do manually on your iOS devices.Some of the key features and benefits of Pipetop include:Create scripts...