People.ai vs LiveHive

Struggling to choose between People.ai and LiveHive? Both products offer unique advantages, making it a tough decision.

People.ai is a Ai Tools & Services solution with tags like conversational-ai, sales-automation, pipeline-management, call-guidance, data-capture.

It boasts features such as Real-time AI assistant for sales calls, Conversation intelligence - analyze past sales calls to surface insights, Automated data capture from calls and meetings, Intelligent reminders and follow-ups, Sales analytics and forecasting, Chrome extension for easy use and pros including Increases sales rep productivity, Improves sales forecasting accuracy, Automates manual data entry, Provides actionable insights from customer interactions, Easy to use with seamless integration.

On the other hand, LiveHive is a Business & Commerce product tagged with customer-service, live-chat, social-media, unified-inbox, customer-engagement.

Its standout features include Unified inbox, Team collaboration, Omnichannel support, Real-time analytics, Customizable workflows, CRM integrations, Knowledge base, Ticket management, Service level agreements, Automation, Reporting, and it shines with pros like Improves team collaboration, Omnichannel support, Easy to use interface, Real-time analytics, Customizable workflows, Integrates with popular CRMs, Robust automation features.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

People.ai

People.ai

People.ai is a conversational AI platform for sales that helps sales teams capture more pipeline and close more deals. It provides guidance during calls, analyzes past conversations to surface insights, and automates tasks like data capture and follow-ups.

Categories:
conversational-ai sales-automation pipeline-management call-guidance data-capture

People.ai Features

  1. Real-time AI assistant for sales calls
  2. Conversation intelligence - analyze past sales calls to surface insights
  3. Automated data capture from calls and meetings
  4. Intelligent reminders and follow-ups
  5. Sales analytics and forecasting
  6. Chrome extension for easy use

Pricing

  • Subscription-Based

Pros

Increases sales rep productivity

Improves sales forecasting accuracy

Automates manual data entry

Provides actionable insights from customer interactions

Easy to use with seamless integration

Cons

Can be perceived as invasive by customers

Potential errors in automated transcription

Requires integration with CRM and phone system

Limited customization options

Steep learning curve initially


LiveHive

LiveHive

LiveHive is a customer service software that allows companies to engage with customers across multiple channels like email, live chat, social media from a unified inbox. It enables teams to collaborate for better customer experiences.

Categories:
customer-service live-chat social-media unified-inbox customer-engagement

LiveHive Features

  1. Unified inbox
  2. Team collaboration
  3. Omnichannel support
  4. Real-time analytics
  5. Customizable workflows
  6. CRM integrations
  7. Knowledge base
  8. Ticket management
  9. Service level agreements
  10. Automation
  11. Reporting

Pricing

  • Subscription-Based

Pros

Improves team collaboration

Omnichannel support

Easy to use interface

Real-time analytics

Customizable workflows

Integrates with popular CRMs

Robust automation features

Cons

Can be pricey for small businesses

Mobile app needs improvement

Limited native integrations

Steep learning curve