LiveSession vs FullStory
Struggling to choose between LiveSession and FullStory? Both products offer unique advantages, making it a tough decision.
LiveSession is a Online Services solution with tags like live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.
It boasts features such as Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics and pros including Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.
On the other hand, FullStory is a Ai Tools & Services product tagged with analytics, user-behavior, session-recording.
Its standout features include Session replay, Heatmaps, Funnels, Form analytics, Custom events, Integrations, and it shines with pros like Detailed session replays, Easy to use interface, Powerful analytics, Good customer support.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
LiveSession
LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.
Categories:
LiveSession Features
- Real-time chat
- Voice and video calling
- Agent assignment rules
- Chat transfer
- Customizable chat widgets
- Third-party integrations
- Reporting and analytics
Pricing
- Freemium
- Subscription-Based
Pros
Cons
FullStory
FullStory is a digital experience analytics platform that records website and mobile app sessions to help understand user behavior. It captures all user interactions including clicks, taps, scrolls, pages views, etc. for playback and analysis.
Categories:
FullStory Features
- Session replay
- Heatmaps
- Funnels
- Form analytics
- Custom events
- Integrations
Pricing
- Subscription-Based