LiveSession vs Hotjar

Struggling to choose between LiveSession and Hotjar? Both products offer unique advantages, making it a tough decision.

LiveSession is a Online Services solution with tags like live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.

It boasts features such as Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics and pros including Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.

On the other hand, Hotjar is a Ai Tools & Services product tagged with analytics, heatmaps, recordings, surveys, feedback.

Its standout features include Heatmaps, Recordings, Funnels, Surveys, Feedback Polls, In-Page Analytics, Conversion Funnels, User Recordings, Form Analysis, Feedback Widgets, and it shines with pros like Easy to use interface, Detailed analytics and insights, User session recordings, Integration with popular tools, Good customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

LiveSession

LiveSession

LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.

Categories:
live-chat customer-support realtime-communication reporting thirdparty-integrations

LiveSession Features

  1. Real-time chat
  2. Voice and video calling
  3. Agent assignment rules
  4. Chat transfer
  5. Customizable chat widgets
  6. Third-party integrations
  7. Reporting and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Scalable for growing teams

Mobile app for agents

Customizable to brand needs

Integrates with popular tools

Cons

Can get pricey for larger teams

Limited customization in lower tiers

No call center functionality


Hotjar

Hotjar

Hotjar is a user experience analytics and feedback software that helps website owners understand how visitors are using their site. It offers features like heatmaps, recordings, funnels, surveys, and feedback polls.

Categories:
analytics heatmaps recordings surveys feedback

Hotjar Features

  1. Heatmaps
  2. Recordings
  3. Funnels
  4. Surveys
  5. Feedback Polls
  6. In-Page Analytics
  7. Conversion Funnels
  8. User Recordings
  9. Form Analysis
  10. Feedback Widgets

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Detailed analytics and insights

User session recordings

Integration with popular tools

Good customer support

Cons

Can get expensive for larger websites

Limited customization options

Recording limit per site