Struggling to choose between LogMeIn Ignition and GoTo Resolve? Both products offer unique advantages, making it a tough decision.
LogMeIn Ignition is a Remote Work & Education solution with tags like remote-access, remote-control, it-management, troubleshooting, system-administration.
It boasts features such as Remote access and control of computers and servers, Works through any web browser, File transfer between accessed and local computers, Multi-monitor support, Remote printing capability, Wake-on-LAN to turn on remotely accessed computers, Unattended access to always-on computers, Integration with LogMeIn Central for IT management, Mobile apps for remote access on the go, SSL/TLS encryption for security and pros including Easy to set up and use, No VPN required, Accessible from anywhere with internet connection, Secure encrypted connections, Scalable for managing multiple devices, Mobile app for on-the-go access, IT-focused features for system administration.
On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
LogMeIn Ignition is a remote access software that allows users to remotely control computers and servers from any web browser. It provides easy remote control for IT professionals to access devices, troubleshoot issues and manage systems and networks.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.