Loop Feedback vs UserVoice

Struggling to choose between Loop Feedback and UserVoice? Both products offer unique advantages, making it a tough decision.

Loop Feedback is a Business & Commerce solution with tags like feedback, communication, productivity.

It boasts features such as Allows teams to collect feedback through surveys, Provides a framework for 1-on-1 conversations, Enables managers to align on action items based on feedback, Integrates with Slack for easy feedback collection and pros including Structured approach to gathering feedback, Improves communication and alignment, Easy to use and integrate, Helps teams continuously improve.

On the other hand, UserVoice is a Business & Commerce product tagged with feedback, helpdesk, analytics.

Its standout features include Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests, and it shines with pros like Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

Feature	Loop Feedback	UserVoice
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Loop Feedback

Description: Loop Feedback is a feedback and communication tool that helps teams collect, share, and learn from feedback. It provides an easy way to request feedback, have 1-on-1 conversations, and align on action items to improve team effectiveness.

UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Key Features Comparison

Loop Feedback Features

• Allows teams to collect feedback through surveys
• Provides a framework for 1-on-1 conversations
• Enables managers to align on action items based on feedback
• Integrates with Slack for easy feedback collection

UserVoice Features

• Idea forums
• Helpdesk ticketing
• Customer support analytics
• Feedback collection
• Bug reporting
• Feature requests

Pros & Cons Analysis

Loop Feedback

Pros

• Structured approach to gathering feedback
• Improves communication and alignment
• Easy to use and integrate
• Helps teams continuously improve

Cons

• Can feel impersonal if not used thoughtfully
• Data privacy concerns with third-party integration
• Potential for survey fatigue if overused
• Requires buy-in from team to be effective

UserVoice

Pros

• Easy to set up and use
• Good integration options
• Scales well for large companies
• Good analytics and reporting
• Improves customer engagement

Cons

• Can get expensive for larger teams
• Limited customization options
• Mobile app needs improvement
• Steep learning curve initially

Pricing Comparison

Loop Feedback

• Freemium
• Subscription-Based

UserVoice

• Freemium
• Subscription-Based