Merlin Tickets vs Attendize Event Ticketing

Struggling to choose between Merlin Tickets and Attendize Event Ticketing? Both products offer unique advantages, making it a tough decision.

Merlin Tickets is a Business & Commerce solution with tags like ticketing, help-desk, customer-support.

It boasts features such as Ticket management, SLA tracking, Knowledge base, Custom branding, Open-source and pros including Open-source and free to use, Customizable to fit business needs, Robust ticket management system, Knowledge base for self-service support.

On the other hand, Attendize Event Ticketing is a Business & Commerce product tagged with ticketing, events, ecommerce.

Its standout features include Custom branding and design, Multiple ticket types and pricing options, Promotional codes and discounts, Calendar integration, Customizable registration forms, Attendee management and communication, Order and payment processing, Analytics and reporting, and it shines with pros like Open source and self-hosted, Flexible and customizable, Good for recurring events, Integration with payment gateways, Active development community.

Feature	Merlin Tickets	Attendize Event Ticketing
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Merlin Tickets

Description: Merlin Tickets is an open-source help desk and ticketing system. It allows companies to track, prioritize, and solve customer support tickets. Key features include ticket management, SLA tracking, knowledge base, and custom branding.

Attendize Event Ticketing

Description: Attendize is an open-source event ticketing platform that allows event organizers to easily create, customize, manage and promote events and sell tickets online. Key features include custom branding, multiple ticket types, promotions, calendar integration and analytics.

Key Features Comparison

Merlin Tickets Features

• Ticket management
• SLA tracking
• Knowledge base
• Custom branding
• Open-source

Attendize Event Ticketing Features

• Custom branding and design
• Multiple ticket types and pricing options
• Promotional codes and discounts
• Calendar integration
• Customizable registration forms
• Attendee management and communication
• Order and payment processing
• Analytics and reporting

Pros & Cons Analysis

Merlin Tickets

Pros

• Open-source and free to use
• Customizable to fit business needs
• Robust ticket management system
• Knowledge base for self-service support

Cons

• May require more technical expertise to set up and maintain
• Limited integrations compared to commercial alternatives
• Fewer out-of-the-box features than some paid options

Attendize Event Ticketing

Pros

• Open source and self-hosted
• Flexible and customizable
• Good for recurring events
• Integration with payment gateways
• Active development community

Cons

• Steeper learning curve than SaaS options
• Limited support options
• Less intuitive interface
• Requires technical expertise to setup and manage

Pricing Comparison

Merlin Tickets

• Open Source

Attendize Event Ticketing

• Open Source
• Self-Hosted