
Description: Merlin Tickets is an open-source help desk and ticketing system. It allows companies to track, prioritize, and solve customer support tickets. Key features include ticket management, SLA tracking, knowledge base, and custom branding.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: EventCreate is an event management software that helps users plan and execute events seamlessly. It provides features like attendee management, agenda building, invitations, registration, payment processing, etc. to streamline event organization.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API