Metricool vs osTicket

Metricool

Description: Metricool is a lightweight, free and open-source browser-based business intelligence tool focusing on ease of use. It allows users to easily create dashboards, data visualizations and reports using its intuitive drag-and-drop interface without needing to know coding or SQL.

Type: software

Pricing: Open Source

osTicket

Description: osTicket is an open source ticket support system that allows companies to track, prioritize, and solve customer support tickets. It is lightweight, easy to set up, and enables efficient workflow.

Type: software

Pricing: Open Source

Metricool Features

• Drag-and-drop interface for building dashboards
• Variety of chart types including bar, line, pie, scatter, etc
• Connect to data sources like MySQL, PostgreSQL, MongoDB
• Filtering, grouping and aggregation of data
• Scheduled reports and alerts
• Access control and sharing

osTicket Features

• Ticket management
• Email piping
• Knowledgebase
• SLA enforcement
• Canned responses
• Ticket filters
• User roles and permissions
• Multilingual support
• REST API

Metricool

• Open Source

osTicket

• Open Source