Mibew vs Whisbi Professional

Struggling to choose between Mibew and Whisbi Professional? Both products offer unique advantages, making it a tough decision.

Mibew is a Social & Communications solution with tags like chat, live-chat, customer-support, messaging.

It boasts features such as Real-time visitor monitoring, Operator-visitor chat, File transfers, Customizable interface, Multilingual support, Mobile support, Integration with CRM systems, Chat history and transcripts, Canned responses, Chat invitations, Visitor blocking, Chat statistics and analytics and pros including Open source and free, Lightweight and fast, Easy to install and configure, Highly customizable, Good community support.

On the other hand, Whisbi Professional is a Business & Commerce product tagged with live-chat, customer-engagement, lead-generation, conversions.

Its standout features include Real-time visitor tracking, Unlimited chat agents, Chatbot builder, Live chat, Video chat, Co-browsing, Chat transfer, Customizable chat widget, Visitor profiles, Chat transcripts, Analytics and reports, and it shines with pros like Intuitive interface, Robust feature set, Chatbot builder, Visitor tracking, Customizable widget, Video chat capability.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Mibew

Mibew

Mibew is an open-source live chat software for websites. It allows website visitors to chat with site operators in real-time. Mibew is lightweight, customizable, and easy to integrate.

Categories:
chat live-chat customer-support messaging

Mibew Features

  1. Real-time visitor monitoring
  2. Operator-visitor chat
  3. File transfers
  4. Customizable interface
  5. Multilingual support
  6. Mobile support
  7. Integration with CRM systems
  8. Chat history and transcripts
  9. Canned responses
  10. Chat invitations
  11. Visitor blocking
  12. Chat statistics and analytics

Pricing

  • Open Source

Pros

Open source and free

Lightweight and fast

Easy to install and configure

Highly customizable

Good community support

Cons

Limited features compared to paid solutions

Lacks advanced analytics

No native mobile apps

Requires self-hosting


Whisbi Professional

Whisbi Professional

Whisbi Professional is a customer engagement and live chat software designed for sales and marketing teams. It allows real-time communication with website visitors to qualify leads, provide support, and boost conversions.

Categories:
live-chat customer-engagement lead-generation conversions

Whisbi Professional Features

  1. Real-time visitor tracking
  2. Unlimited chat agents
  3. Chatbot builder
  4. Live chat
  5. Video chat
  6. Co-browsing
  7. Chat transfer
  8. Customizable chat widget
  9. Visitor profiles
  10. Chat transcripts
  11. Analytics and reports

Pricing

  • Subscription-Based

Pros

Intuitive interface

Robust feature set

Chatbot builder

Visitor tracking

Customizable widget

Video chat capability

Cons

Can get pricey for larger teams

Limited third-party integrations

Mobile app needs improvement