Microsoft Dynamics 365 vs 1CRM

Struggling to choose between Microsoft Dynamics 365 and 1CRM? Both products offer unique advantages, making it a tough decision.

Microsoft Dynamics 365 is a Business & Commerce solution with tags like crm, erp, cloud, microsoft.

It boasts features such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Financial management, Supply chain management, Project operations, Commerce, Human resources, Business intelligence and analytics, Artificial intelligence, Customization and integration and pros including Cloud-based for accessibility and scalability, Pre-built industry-specific solutions, Integration across Microsoft products and third-party apps, Role-based user experience, Mobile optimization, Data security and compliance, Regular updates and new features.

On the other hand, 1CRM is a Business & Commerce product tagged with crm, contacts, sales.

Its standout features include Contact Management, Lead Management, Opportunity Management, Sales Pipeline, Quotes & Invoices, Project Management, Service & Support, Marketing Automation, Reports & Dashboards, and it shines with pros like Open source and free, Customizable and extensible, Good for small to medium businesses, User friendly interface, Integrates with other apps.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Microsoft Dynamics 365

Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud-based business applications platform that combines CRM and ERP capabilities. It provides sales, customer service, marketing automation, financial management, operations, talent management, and other tools for managing business processes.

Categories:
crm erp cloud microsoft

Microsoft Dynamics 365 Features

  1. Customer Relationship Management (CRM)
  2. Enterprise Resource Planning (ERP)
  3. Financial management
  4. Supply chain management
  5. Project operations
  6. Commerce
  7. Human resources
  8. Business intelligence and analytics
  9. Artificial intelligence
  10. Customization and integration

Pricing

  • Subscription-Based

Pros

Cloud-based for accessibility and scalability

Pre-built industry-specific solutions

Integration across Microsoft products and third-party apps

Role-based user experience

Mobile optimization

Data security and compliance

Regular updates and new features

Cons

Can be complex and require customization

Limited offline capabilities

Upfront costs for implementation and training

Vendor lock-in


1CRM

1CRM

1CRM is an open-source customer relationship management system designed for small and medium-sized businesses. It allows managing contacts, accounts, opportunities, leads, quotes, invoices, projects, tickets, and more.

Categories:
crm contacts sales

1CRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Management
  4. Sales Pipeline
  5. Quotes & Invoices
  6. Project Management
  7. Service & Support
  8. Marketing Automation
  9. Reports & Dashboards

Pricing

  • Open Source
  • Freemium
  • Subscription-Based

Pros

Open source and free

Customizable and extensible

Good for small to medium businesses

User friendly interface

Integrates with other apps

Cons

Steep learning curve

Limited scalability for large enterprises

Lacks some advanced CRM features

Dependent on community for support