Microsoft Dynamics 365 vs 1CRM

Struggling to choose between Microsoft Dynamics 365 and 1CRM? Both products offer unique advantages, making it a tough decision.

Microsoft Dynamics 365 is a Business & Commerce solution with tags like crm, erp, cloud, microsoft.

It boasts features such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Financial management, Supply chain management, Project operations, Commerce, Human resources, Business intelligence and analytics, Artificial intelligence, Customization and integration and pros including Cloud-based for accessibility and scalability, Pre-built industry-specific solutions, Integration across Microsoft products and third-party apps, Role-based user experience, Mobile optimization, Data security and compliance, Regular updates and new features.

On the other hand, 1CRM is a Business & Commerce product tagged with crm, contacts, sales.

Its standout features include Contact Management, Lead Management, Opportunity Management, Sales Pipeline, Quotes & Invoices, Project Management, Service & Support, Marketing Automation, Reports & Dashboards, and it shines with pros like Open source and free, Customizable and extensible, Good for small to medium businesses, User friendly interface, Integrates with other apps.

Feature	Microsoft Dynamics 365	1CRM
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Microsoft Dynamics 365

Description: Microsoft Dynamics 365 is a cloud-based business applications platform that combines CRM and ERP capabilities. It provides sales, customer service, marketing automation, financial management, operations, talent management, and other tools for managing business processes.

1CRM

Description: 1CRM is an open-source customer relationship management system designed for small and medium-sized businesses. It allows managing contacts, accounts, opportunities, leads, quotes, invoices, projects, tickets, and more.

Key Features Comparison

Microsoft Dynamics 365 Features

• Customer Relationship Management (CRM)
• Enterprise Resource Planning (ERP)
• Financial management
• Supply chain management
• Project operations
• Commerce
• Human resources
• Business intelligence and analytics
• Artificial intelligence
• Customization and integration

1CRM Features

• Contact Management
• Lead Management
• Opportunity Management
• Sales Pipeline
• Quotes & Invoices
• Project Management
• Service & Support
• Marketing Automation
• Reports & Dashboards

Pros & Cons Analysis

Microsoft Dynamics 365

Pros

• Cloud-based for accessibility and scalability
• Pre-built industry-specific solutions
• Integration across Microsoft products and third-party apps
• Role-based user experience
• Mobile optimization
• Data security and compliance
• Regular updates and new features

Cons

• Can be complex and require customization
• Limited offline capabilities
• Upfront costs for implementation and training
• Vendor lock-in

1CRM

Pros

• Open source and free
• Customizable and extensible
• Good for small to medium businesses
• User friendly interface
• Integrates with other apps

Cons

• Steep learning curve
• Limited scalability for large enterprises
• Lacks some advanced CRM features
• Dependent on community for support

Pricing Comparison

Microsoft Dynamics 365

• Subscription-Based

1CRM

• Open Source
• Freemium
• Subscription-Based