Microsoft Dynamics 365 icon

Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud-based business applications platform that combines CRM and ERP capabilities. It provides sales, customer service, marketing automation, financial management, operations, talent management, and other tools for managing business processes.

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a cloud-based business applications platform that combines customer relationship management (CRM) and enterprise resource planning (ERP) capabilities. It brings together features for sales, customer service, marketing automation, financial management, operations, talent management, and more to help manage end-to-end business processes.

Key capabilities and benefits of Microsoft Dynamics 365 include:

  • Unified platform across CRM and ERP - Brings together capabilities for managing customers, sales, service, finance, operations, talent, and more on one seamless platform.
  • Cloud-based delivery - Software is hosted in the cloud and accessible from any device via web browser. Reduces need for on-premises IT infrastructure.
  • Modular apps - Modular apps allow businesses to start with what they need now and add capabilities as required. Apps integrate seamlessly.
  • Analytics and intelligence - Inbuilt analytics and artificial intelligence features provide actionable insights from data to guide better decisions.
  • Customization - Highly customizable platform that can be tailored to unique business needs and integrates with other systems.
  • Mobile capabilities - Mobile app allows access and data entry from smartphones or tablets for productivity on the go.

Microsoft Dynamics 365 is a complete business applications solution suitable for medium and enterprise organizations looking to manage critical business processes across departments with an intelligent, cloud-based platform.

The Best Microsoft Dynamics 365 Alternatives

Top Apps like Microsoft Dynamics 365

MRPEasy

MRPEasy is an open-source manufacturing resource planning (MRP) software solution designed specifically for small and medium-sized manufacturing and distribution businesses. It provides a cost-effective way for manufacturers to effectively plan, manage and analyze their operations.Key features of MRPEasy include:Order Management - Track orders from entry through fulfillment. Manage...

SAP Easy DMS

SAP Easy DMS (Document Management System) is an enterprise content management and document management software solution from SAP. It helps organizations securely capture, manage, store, preserve and deliver content and documents across the enterprise.Key features of SAP Easy DMS include:Centralized document repository with version controlAutomated document capture and...

OnCourse Automation

OnCourse Automation is a cloud-based integration and workflow automation platform designed to help businesses connect their favorite apps and services to build automated workflows and boost productivity. With OnCourse, you can:Connect popular business apps like G Suite, Office 365, Slack, Dropbox, and moreBuild workflows visually with an easy drag-and-drop interface...

Codejig ERP

Codejig ERP is an open-source, web-based ERP (Enterprise Resource Planning) software designed specifically for small and medium-sized businesses. It incorporates features like customer relationship management (CRM), inventory and supply chain management, accounting, human resources, purchasing, sales, warehouse management, and more into a single integrated system to help streamline various business...

Vault-ERP

Vault-ERP is an enterprise resource planning (ERP) software designed specifically for small and medium-sized businesses. It provides an integrated suite of applications to manage core business processes including:Financial management - General ledger, accounts payable/receivable, cash management, budgeting, fixed assets, and financial reporting.Inventory management - Inventory control, warehousing...

Deltek

Deltek is a comprehensive software suite designed specifically for project-based businesses such as government contractors, architecture and engineering firms, consulting firms and more. It provides tools to help these organizations plan projects, develop budgets and schedules, manage resources, track project progress and performance, streamline project accounting and measure business results...

Focus 9

Focus 9 is a versatile mind mapping and brainstorming software used by individuals and teams for organizing ideas and information visually. It provides an intuitive interface to create mind maps that connect ideas, concepts, notes through nodes and links to represent relationships.Some key features of Focus 9 include:Brainstorming tools like...

InsideSales.com

InsideSales.com is a comprehensive sales acceleration platform designed to help B2B sales teams improve lead response rates, increase deal sizes, and shorten sales cycles. The software brings together lead management, phone, email, and social selling tools with sales analytics, AI, and workflow automation capabilities.Key features of InsideSales...

SpinOffice CRM

SpinOffice CRM is an open-source customer relationship management (CRM) software designed for small and medium-sized businesses. It provides a suite of tools to organize contacts, track communications with leads and customers, manage deals in the pipeline, and gain insights through reports and analytics.Key features of SpinOffice CRM include:Contact...

MindaClient

MindaClient is an open-source customer relationship management (CRM) software designed for small and medium-sized businesses. It provides a suite of tools to help manage key information about customers and prospects to drive sales growth.Some key features of MindaClient include:Contact Management - Store all customer contact details and interactions...

SYSPRO Australasia

SYSPRO Australasia is an enterprise resource planning (ERP) software solution designed specifically for manufacturers and distributors. Headquartered in Australia, SYSPRO provides powerful technology that meets the unique needs of mid-market distributors and manufacturers.SYSPRO offers a variety of modules that can be tailored to each client's specific requirements. Key capabilities...

1CRM

1CRM is an open-source, web-based customer relationship management (CRM) system targeted at small and medium-sized businesses. It provides a comprehensive set of features to help manage important aspects of a business, including:Contacts - Store names, contact info, notes, activities for all your contactsAccounts - Track account details like associated...

E.bootis-ERPII Suite

e.bootis-ERPII Suite is a comprehensive open-source Enterprise Resource Planning (ERP) solution designed for small and medium businesses. It provides an integrated suite of applications to manage key business processes including:Accounting and financeInventory and warehouse managementManufacturing and production planningPurchasing and vendor managementSales and customer relationship managementHuman resources and payrollSome...

Salesnet CRM

Salesnet CRM is a cloud-based customer relationship management (CRM) platform designed for small and medium-sized businesses. Some key features include:Contact Management - Organize all your prospects and customers in one place. Track contact details, interactions, notes, documents, and more.Opportunity Tracking - Manage your sales pipeline by tracking opportunities...

Scality

Scality is a software-defined, distributed file and object storage platform designed for large-scale, on-premises deployments. It enables enterprises and cloud service providers to build petabyte-scale storage infrastructure using commodity off-the-shelf x86 servers and disks.Key capabilities and benefits of Scality include:Unified file, object, and application storage services accessed through...

Incwo

Incwo is a cloud-based design collaboration and workflow platform built to help product teams organize, discuss, and share work more effectively. It enables designers, product managers, engineers, and stakeholders to provide feedback on designs, track progress of iterations, and keep everyone aligned throughout the product development process.Key features of...

KiteDesk FIND

KiteDesk FIND is a comprehensive search engine optimization and website auditing suite designed to help businesses and marketers improve their online visibility and website performance.Key features include:Detailed website crawler that maps out site structure and pagesAnalysis of meta tags, content, and links to surface optimization opportunitiesSocial media audits...

MangoERP

MangoERP is an open-source enterprise resource planning (ERP) software designed specifically for small and medium sized businesses. It provides an integrated suite of business tools for key areas such as accounting, inventory management, manufacturing, purchasing, sales, and human resources.Some of the key features of MangoERP include:Accounting - General...

OfficeNetPoint

OfficeNetPoint is a free online office suite that aims to provide core productivity applications for creating and editing documents, spreadsheets, and presentations fully in your web browser. It does not require any downloads or installations.Key features of OfficeNetPoint include:Word processing application for creating and formatting text documentsSpreadsheet application...

SalesScreen

SalesScreen is a cloud-based customer relationship management (CRM) platform optimized for small to medium-sized B2B sales teams. With SalesScreen, sales reps can manage their entire sales pipeline in one place for improved visibility and forecasting.Key features of SalesScreen CRM include:Contact Management - Organize all your prospects and...

TPSynergy.com

TPSynergy is a powerful yet user-friendly business process management (BPM) and workflow automation software. It provides a central platform to model, automate, manage and analyze complex business processes using an intuitive drag-and-drop interface.Key features include:Visual workflow designer to map processes with a drag-and-drop workflow editorPre-built workflow templates for...

TaskPutty

TaskPutty is a user-friendly and customizable task management application for Windows. It helps users stay organized by providing various tools to manage tasks, set reminders, track time, and boost everyday productivity.With an intuitive interface, TaskPutty allows users to easily create categorized task lists and subtasks. Custom tags and priorities...

LeadOutcome

LeadOutcome is a robust yet easy-to-use lead management and sales automation platform for small to medium-sized businesses. It brings together the core features needed to capture leads, nurture them with targeted content, score leads, route them to the right sales reps, and close deals faster.Key features include:Lead capture...

Basix

Basix is an open-source alternative database management software to Microsoft Access. Like Access, Basix provides an intuitive graphical user interface that allows non-technical users to easily create and manage relational databases, build customizable forms and reports, write SQL queries without coding, analyze data, and more.Some key features of Basix...

Salesfully

salesfully is a cloud-based customer relationship management (CRM) and sales automation software designed especially for small and medium-sized businesses. salesfully aims to streamline the entire sales process in one easy-to-use platform to help companies close more deals and grow revenue.Key features of salesfully include:Contact Management - Organize all...

Veeva CRM

Veeva CRM is a cloud-based customer relationship management (CRM) system tailored for the life sciences industry. It helps pharmaceutical, biotech, and medical device companies manage sales, marketing, and medical affairs more effectively.Key features of Veeva CRM include:Sales force automation tools for territory alignment, call planning, inventory management, samples...

Fortifi

Fortifi is a comprehensive cybersecurity awareness and training platform used by organizations to educate employees on cyber threats and build a human firewall. The software uses interactive and engaging content like videos, games, quizzes, and simulated phishing attacks to train users on critical topics:Identifying phishing attacksCreating strong passwordsAvoiding social...

Cubit Accounting

Cubit Accounting is a cloud-based accounting solution built specifically for small businesses and solopreneurs. It provides an easy-to-use platform to manage all essential financial operations.With Cubit Accounting, users can create professional invoices, accept online payments, track expenses, monitor cash flow, run financial statements and reports, manage bank and credit...

Composity CRM

Composity CRM is a cloud-based customer relationship management (CRM) platform optimized for small to medium-sized businesses. It provides a suite of tools to help organize contacts, interactions with leads and customers, sales opportunities, and gain insights through analytics.Key features of Composity CRM include:Contact Management - Store all contact...

CyberStockroom

CyberStockroom is a cloud-based retail inventory management software suitable for small and midsize stores. It helps retailers track product quantities across multiple locations, make smart purchase orders, provide visibility into sales performance, and optimize inventory levels.Key features of CyberStockroom include:Real-time inventory tracking with barcode scanningPurchase order management and...

SkuBrain

SkuBrain is a cloud-based multi-channel inventory and order management software designed specifically for small and medium-sized ecommerce businesses. It aims to help online sellers efficiently manage their product catalog, inventory, purchasing, sales orders, and shipping operations from a single dashboard.Key features of SkuBrain include:Centralized product catalog to store...

Deskera

Deskera is a cloud-based business software suite that offers a variety of integrated modules to manage key aspects of a business. Some of the main features include:CRM for managing sales pipeline, contacts, deals and tracking interactionsAccounting software for invoicing, expense management, financial reporting and moreHR software for leave management...

Totango

Totango is a SaaS customer success platform designed to help subscription businesses maximize customer lifetime value and reduce churn. It provides a centralized suite of tools to monitor customer health, segment users, identify at-risk accounts, automate workflows, and design targeted playbooks to encourage renewal and expansion.Key features of Totango...

Velocify

Velocify is a lead management and sales acceleration software designed specifically for high-velocity sales environments. It helps B2B sales teams effectively manage lead response, engagement sequencing, opportunity selling, and closing through its intelligent lead scoring and workflow automation capabilities.Key features of Velocify include:Lead scoring and automated lead...