Microsoft Dynamics 365 vs Totango
Struggling to choose between Microsoft Dynamics 365 and Totango? Both products offer unique advantages, making it a tough decision.
Microsoft Dynamics 365 is a Business & Commerce solution with tags like crm, erp, cloud, microsoft.
It boasts features such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Financial management, Supply chain management, Project operations, Commerce, Human resources, Business intelligence and analytics, Artificial intelligence, Customization and integration and pros including Cloud-based for accessibility and scalability, Pre-built industry-specific solutions, Integration across Microsoft products and third-party apps, Role-based user experience, Mobile optimization, Data security and compliance, Regular updates and new features.
On the other hand, Totango is a Business & Commerce product tagged with analytics, customer-retention, customer-lifetime-value.
Its standout features include Predictive analytics, Customer segmentation, Onboarding workflows, Engagement scoring, and it shines with pros like Helps increase customer retention, Provides actionable insights into customer behavior, Automates parts of customer success process.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Microsoft Dynamics 365
Microsoft Dynamics 365 is a cloud-based business applications platform that combines CRM and ERP capabilities. It provides sales, customer service, marketing automation, financial management, operations, talent management, and other tools for managing business processes.
Categories:
Microsoft Dynamics 365 Features
- Customer Relationship Management (CRM)
- Enterprise Resource Planning (ERP)
- Financial management
- Supply chain management
- Project operations
- Commerce
- Human resources
- Business intelligence and analytics
- Artificial intelligence
- Customization and integration
Pricing
- Subscription-Based
Pros
Cons
Totango
Totango is a customer success platform that helps companies maximize customer lifetime value. It provides features like predictive analytics, customer segmentation, onboarding workflows, and engagement scoring to drive customer adoption, retention, and expansion.
Categories:
Totango Features
- Predictive analytics
- Customer segmentation
- Onboarding workflows
- Engagement scoring
Pricing
- Subscription-Based