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Microsoft Endpoint Configuration Manager vs Web Help Desk

A side-by-side look at Microsoft Endpoint Configuration Manager and Web Help Desk. For an in-depth review of either product, follow the links below.

Microsoft Endpoint Configuration Manager

Microsoft Endpoint Configuration Manager

Network & Admin

Microsoft Endpoint Configuration Manager (formerly System Center Configuration Manager) is a systems management software product that allows organizations to manage the configuration of devices and computers within their network. It can deploy software and apps, manage patching, monitor assets, and more.

systems-managementdevice-managementsoftware-deploymentpatch-managementasset-management
Web Help Desk

Web Help Desk

Network & Admin

Web Help Desk is a web-based IT help desk and asset management software. It allows companies to track IT tickets, assets, changes, problems, and knowledge base articles. Key features include ticket management, asset tracking, user self-service portal, reports, and configuration management database.

help-deskticketingit-asset-managementknowledge-baseselfservice-portal