MIngleview vs GoTo Resolve

Struggling to choose between MIngleview and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

MIngleview is a Data Visualization solution with tags like data-visualization, analytics, dashboards.

It boasts features such as Drag-and-drop interface, Broad data connectivity, Native support for advanced analytics, Interactive dashboards, Variety of charts and graphs for data visualization and pros including Open source and free, Easy to use, Connects to many data sources, Powerful analytics and visualizations, Customizable dashboards.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

MIngleview

MIngleview

Mingelview is an open-source data visualization and analytics platform. It allows users to easily connect to data sources, visualize data through charts/graphs, and create interactive dashboards. Key features include drag-and-drop interface, broad data connectivity, and native support for advanced analytics.

Categories:
data-visualization analytics dashboards

MIngleview Features

  1. Drag-and-drop interface
  2. Broad data connectivity
  3. Native support for advanced analytics
  4. Interactive dashboards
  5. Variety of charts and graphs for data visualization

Pricing

  • Open Source

Pros

Open source and free

Easy to use

Connects to many data sources

Powerful analytics and visualizations

Customizable dashboards

Cons

Limited built-in statistical functions

Steep learning curve for advanced features

Not as robust as some commercial options


GoTo Resolve

GoTo Resolve

GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Categories:
help-desk it-support ticket-management slas asset-tracking knowledge-base

GoTo Resolve Features

  1. Ticket management
  2. SLA management
  3. Asset tracking
  4. Knowledge base
  5. Reporting and analytics
  6. Automation and workflows
  7. Self-service portal
  8. Integration with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust ticket management capabilities

Powerful automation features

Good knowledge base and self-service options

Flexible pricing options

Cons

Mobile app could be better

Setup and configuration can be complex initially

Reporting is not as customizable as some competitors

Lacks native social media integration